Shirley Schutt
Torrance,CA
Summary
Program management professional with proven track record in successfully coordinating and executing multifaceted projects. Expertise in budget oversight, resource allocation, and stakeholder engagement ensures seamless operations and goal attainment. Strong focus on team collaboration and adaptability to evolving project demands. Known for exceptional organizational skills, effective communication, and results-driven approach.
Overview
15
15
years of professional experience
Work History
Academic Program Administrator
USC Viterbi School of Engineering
10.2015 - Current
- Oversee the secure administration of over 1,300 high-stakes assessments per term, ensuring compliance with academic integrity and regulatory standards.
- Design, manage, and restrict access to exams using LMS platforms (Brightspace, Blackboard, and Gradescope), verifying permissions and maintaining detailed access logs.
- Coordinate with over 100 faculty and staff to prepare secure, policy-compliant exam content, provide training on data confidentiality, and support logistics.
- Oversee exam-related payments, shipping logistics, and internal refunds; manage procurement, inventory, and distribution of devices and materials, ensuring accurate financial tracking and custody documentation.
- Conducted regular security briefings and updates for proctors, faculty, and over 1,000 graduate students, ensuring understanding of secure testing procedures and maintaining consistent, secure exam environments.
- Managed and maintained access records for students and exam proctors, including verifying and processing clearance for restricted access areas, and implemented systems to safeguard academic materials.
- Liaised with faculty and technical support teams to ensure secure data management, system integrity, and regulatory compliance for online exams and assessments.
- Viterbi Information Technology - Distance Education Network Instructional Support
Instructional Support Coordinator
USC Viterbi School of Engineering
09.2010 - 09.2015
- Provided direct support to faculty and students in the secure setup and delivery of assessments, ensuring compliance with institutional and security protocols for sensitive materials and exam integrity.
- Delivered technical and logistical support for exam administration, troubleshooting access issues and ensuring proper system configurations for secure online assessments.
- Coordinated and facilitated logistical operations for secure academic events, including exams and high-priority sessions, ensuring compliance with access control standards; managed printing, scanning, and document indexing to support secure workflows and accurate recordkeeping.
- Developed and managed secure access protocols for internal and external stakeholders, including faculty, proctors, and students, ensuring clear communication and adherence to security policies.
- Processed and verified access permissions and visit authorizations for external collaborators, ensuring compliance with restricted access areas and maintaining a high level of confidentiality.
- Viterbi Information Technology - Distance Education Network Instructional Support
Education
El Camino College
Torrance, CALos Angeles Harbor College
Wilmington, CASkills
- Microsoft Office Suite: Proficient in Word, Excel, Adobe Acrobat Outlook with extensive experience managing calendar management reporting, scheduling, and data tracking
- Educational Software & Tools: Brightspace, Blackboard, Slab, Zoom, Microsoft Teams, SIS
Awards
Recipient of the Viterbi School of Engineering Early Career Award
Timeline
Academic Program Administrator
USC Viterbi School of Engineering
10.2015 - Current
Instructional Support Coordinator
USC Viterbi School of Engineering
09.2010 - 09.2015
El Camino College
Los Angeles Harbor College
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