Shirley Small
Missouri City,TX
Summary
Dedicated security professional with extensive experience at S.A.F.E. Management, skilled in security camera monitoring and effective verbal communication. Achieved a significant reduction in theft incidents through proactive surveillance and strict protocol enforcement. Committed to maintaining a safe environment while providing exceptional customer service and fostering trust with clients.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Security Guard
S.A.F.E. Management
Houston, TX
06.2025 - Current
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Reduced incidents of theft and vandalism by implementing strict security protocols.
- Participated in ongoing training programs to stay current on industry best practices and enhance professional skills.
- Maintained accurate documentation of all security-related activities, ensuring compliance with regulatory requirements.
- Maintained proficiency in use of assigned protective equipment, weapons and restraint devices.
- Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Supported company goals by adhering to established policies and procedures regarding safety and security measures.
- Enhanced security measures by conducting thorough patrols and monitoring CCTV systems.
- Conducted regular safety inspections of the premises, identifying and addressing potential hazards promptly.
- Maintained a safe environment for employees and visitors through diligent access control procedures.
- Built positive relationships with clients, fostering trust in the effectiveness of provided security services.
- Detected suspicious activity by vigilantly observing surroundings and monitoring access points during shifts.
- Improved response times by maintaining an open line of communication with team members during shifts.
- Inspected packages, bags, and deliveries entering facility to minimize risk to personnel.
- Provided exceptional customer service to clients, resolving their concerns and answering inquiries related to security matters.
- Contributed to a high level of overall safety by promptly reporting any observed irregularities or suspicious behavior.
Cross Guards
Alvin ISD
Alvin, TX
08.2024 - Current
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
Security Guard
CSC Security
Houston, TX
01.2001 - 08.2025
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Research Assistant
Baylor University
Houston, TX
11.1996 - 06.2025
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
- Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
- Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
- Contributed to the publication of research articles in peer-reviewed journals, showcasing expertise in various topics.
- Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies.
Education
Associate of Science - Animal Science
Grambling State University
Grambling, LA08-1969
Nurse Aid
M.d.anderson
Houston, TX09-2026
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
Certification
- [Area of certification] Training - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Security Guard
S.A.F.E. Management
06.2025 - Current
Cross Guards
Alvin ISD
08.2024 - Current
Security Guard
CSC Security
01.2001 - 08.2025
Research Assistant
Baylor University
11.1996 - 06.2025
Associate of Science - Animal Science
Grambling State University
Nurse Aid
M.d.anderson
CITI Program
Conflict of Interest mini-course Research Program under requirement set by Baylor college Feburary2022,2024 completed