Finance Operations Manager
- Supervise the payroll technician while serving as the direct backup for all payroll processes. Review and reconcile payments and accounts associated with all payroll-related processes, including payroll taxes, and pensions. Recently integrated into a new Payroll/HRIS software system. Reviewed all aspects of employee record maintenance, including new hires, terminations, salary changes, tax withholding forms, and leave balances.
- Supervise the accounts payable technician while serving as the backup for all accounts payable processes. Review and track credit card expense reports for policy adherence.
- Supervise cash collection processes, and provide support as needed, ensuring the accurate posting of payments to customer accounts and applicable revenue accounts.
- Previously supervised the utility billing coordinator and assisted with utility billing processes. Assisted customers with escalated concerns and issues. (This position was restructured to another department.)
- Perform monthly reconciliations of the sales tax system, process correcting sales tax entries, process month-end journal entries, reconcile general ledger accounts, year-end entries, and assist with ACFR and budgets when appropriate. Performed banking operations related to deposits, returned payments, ACH and wire transfers.
- Process monthly accounts receivable invoices and oversee the hydrant meter rental billings and deposits.
- Serve as the primary liaison between the ambulance billing company and customers, addressing inquiries, resolving issues, and overseeing reconciliation processes.