Successful Senior District Manager with over 10 years of experience in cultivating long-lasting relationships, generating substantial revenue, and enhancing business development efforts. Expertise in overseeing training and development through employee engagement, corrective action, and performance development. Team leader with a background in driving sales, contract negotiation, and high-quality client relations. Performance maximizer, skilled at enhancing growth, streamlining operations, and communicating at all levels to align with changing needs. In search of a multi-unit management role to focus on training and coaching while supporting long-term success.
DIVISION MANAGER |
Received various promotions within the company due to successes and relationship building. Served as the Division Manager of eleven locations, leading hiring, training, and operations of a team, encompassing 2 states. Subject matter expert within the business, developing unique solutions to complex problems.
· Oversee an area of 11 stores with over 150 associates
· Created and instituted a manual on best practices while consistently contributing to new training programs.
· Traveled on-site to different locations to coach and mentor on daily operations
· Continually assisted in growth initiatives and efforts to enhance business development.
· Cultivated relationships with home offices as a representative.
· Aided in employee development for advancement to senior management positions through corrective action and mentorship.
AFTERMATH SERVICES LLC / AURORA, IL. Senior District Manager, Central Region | NOV 2022 – OCT 2023 / District Manager, | MAY 2021 – NOV 2022 Supervisor, | JUNE 2020 – MAY 2021 / Assistant Supervisor, | MAY 2020 – JUNE 2020
Received various promotions within the company due to successes and relationship building. Served as the Senior District Manager of eight locations, leading hiring, training, and operations of a team of emergency on-call Biohazard Remediators across Ohio to Georgia, encompassing 7 states. Managed high-performing teams in goal attainment and alignment with targets to ensure client satisfaction. Subject matter expert within the business, developing unique solutions to complex problems. teams on daily operations.
Coordinated hiring, training, ordering, and daily operations to align with direct sales and labor goals. Served as a keyholder through Human Resource operations, scheduling, and promoting a safe and welcoming work environment. Absorbed additional tasks, including marketing, loss prevention and safety awareness, and ensuring high levels of customer service.
Oversaw 963 associates coordinated hiring, training, ordering, and daily operations to align with direct sales and labor goals such as FMLA & ADA. Served as a keyholder through human resource operations, scheduling, and promoting a safe and welcoming work environment. Absorbed additional tasks, including background checks and reference checks, loss prevention and safety awareness, and ensuring high levels of customer service.
Bioremediation Relationship Building Sales Revenue Generation Business Development Program Management Employee Engagement & Success Corrective Action Client Relations Operations Management Performance Development Cross-Functional Communication Problem Resolution Compliance
IICRC Certification