Hardworking Veterinary Receptionist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
20
20
years of professional experience
Work History
Kindergarten Teacher
Awaken Christian Academy
08.2022 - 05.2024
Delivered lesson plans, implemented school curriculum and used data to create, monitor and establish personalized learning plan for each student.
Identified characteristics, needs, abilities and problems of each child through personal interaction and progress reports to optimize approaches.
Exercised good classroom management focused on positive behavior support by clearly articulating fair and consistent expectations along with appropriate natural consequences.
Reported to parents and administration about student progress.
Delivered structured lessons on readiness skills by emphasizing phonics, language skills, literature and handwriting.
Encouraged and prepared students to become independent readers through systematic, multi-sensory instruction in phonemic awareness and decoding skills.
Kindergarten Teacher
Spring Valley Christian Academy
08.2021 - 05.2022
Delivered lesson plans, implemented school curriculum and used data to create, monitor and establish personalized learning plan for each student.
Identified characteristics, needs, abilities and problems of each child through personal interaction and progress reports to optimize approaches.
Exercised good classroom management focused on positive behavior support by clearly articulating fair and consistent expectations along with appropriate natural consequences.
Reported to parents and administration about student progress.
Played games with students to increase understanding of subjects.
Arranged parent-teacher conferences to address student progress and collaboratively set goals for areas of improvement.
Director
Building Blocks Preschool
10.2016 - 08.2021
Maintained high-quality child care standards based on developmentally appropriate practices.
Supervised childcare workers and oversaw facility to meet state requirements for education and training.
Oversaw safety requirements, inspection and certification procedures to facilitate annual licensing review.
Attended professional meetings and conferences to maintain and improve professional competence.
Monitored students' progress and provided students and teachers with assistance in resolving problems.
Implemented school policies, procedures and systems to promote safe and healthy environment in compliance with state standards.
Developed budget for center and established controls to adhere to budget.
Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
Recruited, hired and evaluated primary and supplemental staff and recommended personnel actions for programs and services.
Dog Facility Manager
Doggie District Pet Resort
10.2011 - 06.2016
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
Facilitated smooth daily operations by answering incoming calls, directing inquiries.
Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
Maintained office and waiting room, keeping common areas clean and tidy.
Answered owner animal health questions and advised on best care practices.
Veterinary Assistant
Dierenartspraktijk(Vet) De Linde B.V.B.A.
09.2004 - 07.2006
Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
Improved client relations through effective communication and education on pet health needs.
Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.