Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Shirley Washington

Shirley Washington

Manager
Atlanta,GA

Summary

Hardworking Distribution Manager Mail Processing with several years of experience planning and managing movement of all mail products in supply chains. Adept in evaluating business objectives to chart out best course of action. Strategic and organized with advanced skills in mail processing for distribution and delivery. Professional expertise in staffing requirements, equipment requirements as well as logistics needs. Offering 30+ years of expertise in supervising and training employees working in large mail processing facilities. Successful in meticulously managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations. Talented in monitoring and replenishing current inventory stock based on consumer demand and sales forecasting. Dedicated professional highly skilled in transportation flow management. Talented individual offering dynamic skills in import and export laws and strategic initiatives.

Overview

35
35
years of professional experience

Work History

Manager Distribution Operations

U.S. Postal Service, USPS
06.2010 - 09.2017


  • Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging mail distribution and dispatch to customers.
  • Built and maintained relationships with key suppliers and customers to support seamless operations.
  • Controlled inventory transactions to reconcile ordering processes with demand forecasts.
  • Improved operational efficiency by recruiting and developing top talent to drive initiatives in operational improvements.
  • Developed and managed operating budget, meeting department goals.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.

Operations Support Specialist Sr

U. S. Postal Service
09.2006 - 09.2010
  • Collaborated with operations team to provide excellent customer service and foster positive work environment.
  • Performed administrative duties and prepared operational procedures to assist operations support manager.
  • Created and maintained well-organized electronic and hard copy files to support business processes.
  • Participated in operations team meetings to coordinate and assign project management tasks.

Education

Business Communications Certificate - Business Communications

Atlanta Area Technical School, Atlanta, GA
08.1975

Honors Diploma - Liberal Arts And General Studies

H. M. Turner High School, Atlanta, GA
06.1974

Skills

  • Reading Comprehension
  • Inventory Counts
  • Improvement Plans
  • Customer Experience
  • Project Management
  • Quality Production
  • Active Listening
  • Performance Improvement
  • Safety Monitoring
  • Conveyor Systems
  • Cost Control
  • Performance Evaluations
  • Operational Oversight

Affiliations

  • I am a third generation member of Lindsay Street Baptist Church in Atlanta, Ga. I have been a member for over 60+ years. I support the HMA Choir andHospitality Ministry.
  • National Association of Postal Supervisors
  • Member of the H. M. National Alumni Association
  • Member of the Class of “74” Planning Committee

Timeline

Manager Distribution Operations - U.S. Postal Service, USPS
06.2010 - 09.2017
Operations Support Specialist Sr - U. S. Postal Service
09.2006 - 09.2010
Atlanta Area Technical School - Business Communications Certificate, Business Communications
H. M. Turner High School - Honors Diploma, Liberal Arts And General Studies

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