SHIRLEY WEATHINGTON
Kissimmee,FL
Summary
Dedicated professional with a strong foundation in retail and hospitality industries. Known for punctuality and honesty, consistently exceeding customer expectations through exceptional service delivery. Proactively utilizes downtime to efficiently manage daily tasks and actively contributes to enhancing team performance and minimizing waste.
Overview
14
14
years of professional experience
Work History
Cashier/Store Attendant
MURPHY'S GAS
03.2025 - 05.2025
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Maintained inventory and store visual presentation to meet customer needs.
Laundry Attendant
GF HOSPITALITY ORLANDO CELEBRATION LLC
07.2023 - 11.2024
- Sorted, washed, dried and folded linens and clothing in a timely manner.
- Thoroughly inspected and sorted dirty linen, separating items by type and color.
- Maintained cleanliness of laundry area and equipment.
- Maintained organized work space throughout shift.
- Practiced safe work habits to promote safety to guests and fellow employees.
- Answered customer inquiries and resolved complaints.
Laundry Attendant
SSH KISSIMMEE LLC
06.2023 - 07.2023
- Sorted, washed, dried and folded linens and clothing in a timely manner.
- Thoroughly inspected and sorted dirty linen, separating items by type and color.
- Maintained cleanliness of laundry area and equipment.
- Maintained organized work space throughout shift.
- Answered customer inquiries and resolved complaints.
Customer Service/Cashier
AT HOME
01.2019 - 01.2021
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Performed store opening and closing duties as required.
- Built positive relationships with customers by providing friendly and helpful service.
- Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively.
Customer Service Associate Cashier
WALMART SUPER CENTER
01.2017 - 01.2018
- Processed payments using credit card machines, POS terminals, and other payment processing systems.
- Handled money accurately including counting back change correctly to customers.
- Handled customer inquiries promptly and professionally.
- Greeted customers, answered questions, and responded to complaints in a professional manner.
- Demonstrated strong problem solving skills by resolving customer issues quickly and efficiently.
Cashier/Customer Service Associate
BIG LOTS STORES, INC.
01.2011 - 01.2017
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Helped restock shelves when necessary to maintain an organized display area.
- Developed strong customer service skills by providing efficient and accurate service.
- Ensured compliance with all company policies related to cash handling procedures.
Skills
- Drawer balancing
- Returns processing
- Product restocking
- Money handling
- Organization and management skills
- Guest relations
- Customer service-focused
Timeline
Cashier/Store Attendant
MURPHY'S GAS
03.2025 - 05.2025
Laundry Attendant
GF HOSPITALITY ORLANDO CELEBRATION LLC
07.2023 - 11.2024
Laundry Attendant
SSH KISSIMMEE LLC
06.2023 - 07.2023
Customer Service/Cashier
AT HOME
01.2019 - 01.2021
Customer Service Associate Cashier
WALMART SUPER CENTER
01.2017 - 01.2018
Cashier/Customer Service Associate
BIG LOTS STORES, INC.
01.2011 - 01.2017
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