Shirley Williams
Mansfield,Ohio
Summary
Results-oriented professional with expertise in Customer Service, and Communication. Meticulous attention to detail, highly organized team player. Demonstrates excellent interpersonal skills and a positive, upbeat attitude. Proficient in office software and administrative tasks, including scheduling and communication. Dedicated to creating a welcoming environment and maintaining efficient daily operations.
Overview
3
3
years of professional experience
Work History
Receptionist
Urology Associates of North Central Ohio ,Inc.
10.2019 - 07.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with patients, and updated patients records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls and emails.
- Responded to inquiries from callers seeking information.
- Verified and updated insurance information.
- HIPPA certified
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Insurances verification
Timeline
Receptionist
Urology Associates of North Central Ohio ,Inc.
10.2019 - 07.2022
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