SHIRLY VAZQUEZ
Elkins Park,PA
Summary
Accounts Receivable Specialist with extensive experience at Julius Silvert, recognized for expertise in payment negotiations and collection strategies. Skilled in building strong client relationships and improving operational efficiency through precise data management. Proven ability to achieve results and support team success in high-pressure environments.
Overview
12
12
years of professional experience
Work History
Accounts Receivable Specialist
Julius Silvert
Philadelphia, PA
08.2022 - Current
- Managed accounts receivable processes including invoice generation, payment posting, and account reconciliation.
- Monitored aging reports to identify overdue accounts and implemented collection strategies.
- Communicated with clients regarding outstanding balances, resolved billing discrepancies, and negotiated payment plans.
- Collaborated with sales and management teams to address account issues and maintain positive customer relationships.
- Processed credit memos, adjustments, and account write-offs in compliance with company policies.
- Maintained accurate financial records and prepared regular reports for management review.
Administrative Office Coordinator
Bora Home Care
Philadelphia, PA
01.2021 - 12.2021
- Managed administrative processes and prepared key reports and documentation.
- Gathered, entered and updated data to maintain departmental records and databases.
- Partnered with internal teams on addressing strategic objectives and executing priorities for weekly deliverables.
- Documented and communicated needed actions to management to maintain continuity of work operations.
- Delivered reporting, account information and various other tailored data for clients.
- Liaised with technical support staff to maintain or repair office equipment.
- Aligned calendars to coordinate meetings between staff and clients in multiple locations and time zones.
- Worked with finance department to file receipts and reimbursements.
Sales Associate
Sally's Beauty Supply
Abington, PA
10.2019 - 03.2021
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Built and maintained relationships with peers and upper management to drive team success.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Developed trusting relationships with customers by making personal connections.
- Increased purchase amounts by cross-selling with similar products.
Internship Student
St. Christopher's Hospital
Philadelphia, PA
09.2013 - 09.2016
- Learned tenets of professional office behavior and thoughtful collaboration.
- Shadowed staff and learned advanced work.
- Participated in research to support goals and objectives of employer and assigned team.
- Worked well in team environment as well as independently.
- Processed incoming and outgoing mail for office staff as directed.
- Helped staff members re-stock supplies and perform other administrative duties.
- Sat in on meetings, took detailed notes and brainstormed with team members on ways to solve problems.
- Supported day-to-day operations, assisting teammates with various tasks.
Education
Associates Degree - Liberal Arts And Sciences
Montgomery County Community College
Pennsylvania08.2022
High School Diploma -
Olney Charter High School
Philadelphia, Pennsylvania06.2016
Skills
- Office Administration
- Microsoft Excel
- Data Entry
- Calendars Management
- Telephone Etiquette
- Verbal and Written Communication
- Meeting Coordination
- Microsoft Access
- Microsoft Word
- Travel Administration
- Schedule Coordination
- Staff Development and Training
- Staff Scheduling
- Customer Service
- Payment negotiations
- Collection strategies
Languages
- Spanish, Native/Bilingual (Read, Write, Speak, Communicate)
- English, Fluent
Languages
Spanish
Native/ Bilingual
Timeline
Accounts Receivable Specialist
Julius Silvert
08.2022 - Current
Administrative Office Coordinator
Bora Home Care
01.2021 - 12.2021
Sales Associate
Sally's Beauty Supply
10.2019 - 03.2021
Internship Student
St. Christopher's Hospital
09.2013 - 09.2016
Associates Degree - Liberal Arts And Sciences
Montgomery County Community College
High School Diploma -
Olney Charter High School