Shirlye Grandy
Virtual Assistant
Raleigh,NC
Summary
Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Excellent customer service and conflict management skills. Professional, knowledgeable with highly efficient planning, problem-solving, and communication skills.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
Work History
Arts Project Coordinator
Arise Collective
Raleigh, North Carolina
09.2023 - Current
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Kept corporate and client information confidential, adhering to data safety measures.
- Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Responded to requests for information on materials to inquiring parties.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments
Restaurant Hostess
The North Carolina Farmers Market
Raleigh, NC
09.2022 - Current
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
Virtual Assistant
CODARUS, Inc.
Greensboro, North Carolina
03.2015 - 07.2017
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Kept extensive contact list updated with new contacts and changes to existing contacts.
- Researched topics and events to support supervisor's work agenda and projects.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Developed complex reports in Excel for cost reporting.
- Conferred with customers by telephone, chat or email to provide information.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Director of Accounting
The NC A&T University Foundation, Inc.
Greensboro, North Carolina
09.2005 - 03.2014
- Created financial dashboards to provide insights into key performance indicators.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Utilized financial software to prepare consolidated financial statements.
- Maintained compliance with all relevant tax laws and regulations, minimizing risk exposure through diligent oversight of filings and documentation practices
- Improved financial reporting accuracy by streamlining the accounting process and implementing robust internal controls
- Mentored junior accounting staff, fostering professional growth and promoting knowledge sharing within the department
Education
Bachelor of Science - Accounting
North Carolina A & T State University
Greensboro, NC 01.1984 - 05.1990
Skills
Active Listening
Analytical and Critical Thinking
Presentation ability
Virtualization
Timeline
Arts Project Coordinator
Arise Collective
09.2023 - Current
Certificate of Achievement in Theological Education
04-2023
Restaurant Hostess
The North Carolina Farmers Market
09.2022 - Current
Virtual Assistant
CODARUS, Inc.
03.2015 - 07.2017
Director of Accounting
The NC A&T University Foundation, Inc.
09.2005 - 03.2014
Bachelor of Science - Accounting
North Carolina A & T State University
01.1984 - 05.1990
Certification
Certificate of Achievement in Theological Education
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Volunteer
Chaplain's Clerk, Raleigh NC
- Worked with a Community Chaplain to convey qualitative date, which informed Chaplain's grant writing
- Responded to Requests for Information for over 1,000 incarcerated female residents in a dependable, organized, timely, and professional manner
- Worked in collaboration with Four Prison Chaplains
- Shared my "story" of dealing with the death of my mother while incarcerated - Stitching Stories (https://arise-collective.org/stitching-stories/)
Quote
It is never too late to be what you might have been.
George Eliot