Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shirquoa Patterson

Clinic Officer
Homestead,FL

Summary

Proven leader with extensive experience in work coordination and emergency response, honed at Recovery Solutions. Excelled in roles requiring strategic planning and problem-solving aptitude, significantly improving team productivity and safety standards. Demonstrates exceptional interpersonal skills and adaptability, ensuring compliance and enhancing operational efficiency.

Overview

13
13
years of professional experience

Work History

Clinic Officer

Recovery Solutions
08.2020 - Current
  • Daily safety checks
  • Making sure all doors are secured and all medical office has searched for any potential hazardous materials.
  • Maintain daily logs
  • Transport inmates on outside medical appointments.
  • Supervise hospital details
  • Monitoring and intervening as needed to control any aggressive behaviors
  • Monitor and control communication systems using two way radios
  • Escorts visitors, vendors, other personnel on official business to their destination, ensuring their safety and security
  • Established protocols for handling sensitive information, ensuring confidentiality and compliance with legal standards.

Mental Health Technician

Recovery Solutions
03.2018 - Current
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Facilitated group therapy sessions to help clients develop coping strategies and social skills.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Improved patient well-being by providing compassionate care and support during their mental health journey.
  • Adapted quickly to changing patient needs, providing flexible and responsive care.
  • Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.

Food Service Supervisor

Florida Department Of Corrections
10.2014 - 03.2018
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Tracked food production levels, meal counts, and supply costs.
  • Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
  • Promoted a positive work culture that encouraged teamwork resulting in an uptick in employee retention rates.
  • Maintained high-quality standards for food preparation, presentation, and taste across all menu offerings.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Established and managed team schedules and shift assignments.
  • Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
  • Kept work areas clean, organized, and sanitized per established standards.
  • Ensured compliance with health department regulations, maintaining a consistently clean and safe kitchen environment for staff and customers alike.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Oversaw training of more than 10 team members.

Custodian

Polk County School Board
05.2012 - 08.2014
  • Checked in and stocked inventory throughout facility.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Reported vandalism or other damage to property to supervisor.
  • Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
  • Kept building spaces premises clean inside and outside.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.

Lead Floor Technician

The Village at Vienna Square
05.2011 - 05.2012
  • Provided exceptional customer service while working in visible areas of the facility, answering questions and addressing concerns as needed.
  • Kept abreast of industry advancements in floor care technology, seeking opportunities to implement new methods for improved efficiency and results.
  • Assisted in setting up event spaces, rearranging furniture, and preparing floors for special occasions or gatherings.
  • Contributed to a positive work environment by assisting fellow team members with their tasks when needed.
  • Improved team productivity by providing training to new floor technicians on proper procedures and best practices.
  • Ensured compliance with safety regulations by properly handling chemicals and adhering to guidelines during all floor maintenance activities.
  • Demonstrated adaptability in adjusting work routines based on changing priorities or emerging needs within the facility.
  • Increased customer satisfaction by maintaining a consistently clean and well-presented facility through diligent floor care.
  • Coordinated with other departments to ensure seamless integration of floor care tasks within broader facility maintenance efforts.
  • Upheld a strong work ethic, consistently completing assigned tasks on time and with attention to detail.
  • Effectively communicated progress updates and identified issues to management during regular meetings or reporting sessions.

Education

High School Diploma -

Homestead Senior High School
Homestead, FL
05.2001 -

Associate of Arts - Criminal Justice

Miami Dade College
Miami, FL
05.2001 -

Skills

    Work Coordination

    Report Writing

    Emergency Response Coordination

    Strategic Planning

    Report Preparation

    Information Verification

    Search and seizure

    Emergency and non-emergency response

    Rule Enforcement

    Time Management

    Multitasking Abilities

    Time management abilities

    Problem-solving abilities

    Multitasking

    Decision-Making

    Attention to Detail

    Adaptability and Flexibility

    Organizational Skills

    Interpersonal Skills

    Effective Communication

    Problem-Solving

    Excellent Communication

    Self Motivation

    Team Collaboration

    Adaptability

    Task Prioritization

    Team building

    Analytical Thinking

    Problem-solving aptitude

Timeline

Clinic Officer

Recovery Solutions
08.2020 - Current

Mental Health Technician

Recovery Solutions
03.2018 - Current

Food Service Supervisor

Florida Department Of Corrections
10.2014 - 03.2018

Custodian

Polk County School Board
05.2012 - 08.2014

Lead Floor Technician

The Village at Vienna Square
05.2011 - 05.2012

High School Diploma -

Homestead Senior High School
05.2001 -

Associate of Arts - Criminal Justice

Miami Dade College
05.2001 -

Similar Profiles

CREATE PROFILE
Shirquoa PattersonClinic Officer