Summary
Overview
Work History
Education
Skills
Affiliations
Community Champion Award
Timeline
Generic

Shirrelle Moore

Oakdale,CA

Summary

Results-driven professional with a strong background in management, advertising sales, and some human resources, seeking to leverage strategic leadership, talent development, and organizational efficiency in a dynamic human resources role. Proven ability to streamline HR processes, drive employee engagement, and support business objectives through effective policy implementation, recruitment, and performance management. Adept at collaborating with leadership teams to align HR strategies with company goals while fostering a productive and inclusive workplace culture. Looking to bring exceptional people management, communication, and problem-solving skills to a forward-thinking organization committed to growth and innovation.

A caring and skilled Resource Advocate passionate about positively impacting programs and helping participants by providing expert support. Familiar with conflict resolutions and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with detail-oriented and conscientious approach.

Overview

10
10
years of professional experience

Work History

Resource Advocate

Environmental Family Services
06.2022 - Current

Works effectively with fellow team members such as social workers, clinicians, attorneys to coordinate effective solutions to any question or concern.

  • Delivered friendly service and offered expert support in every interaction.
  • Maintained positive relationships with community to build and nurture dynamic partnerships.
  • Made referrals to appropriate services, following up to confirm patients received access to required care.
  • Conducted pre-screening activities to determine eligibility for supportive services.
  • Maintains litigation docket and calendars for 3 attorneys, noting deadlines for responsive pleadings, motions and other important deadlines.

Area Sales Manager

Valley Yellow Pages
11.2018 - 12.2020
  • Client Account Management ($$)
  • Effective Customer Upselling
  • Strategy Development
  • Customer Retention Abilities
  • Lead Generation
  • Territory Sales/Growth
  • Sales Forecasting/Prospecting Skills
  • Promotional Planning
  • Relationship Selling
  • Penetrated New Markets
  • Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
  • Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Achieved consistent annual revenue growth by continuously monitoring performance metrics and adjusting strategies accordingly.
  • Developed comprehensive territory plans that ensured efficient allocation of resources and maximized productivity for the entire area.
  • Led sales region to increase sales and boost team morale.
  • Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
  • Accompanied sales reps in field for ride-alongs to teach, observe and work one-on-one.
  • Built a high-performance sales team through diligent recruitment of top talent, strategic allocation of resources, and effective performance management.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Managed accounts to retain existing relationships and grow share of business.

District Sales Manager

Valley Yellow Pages
11.2014 - 12.2018
  • Account Management
  • Networking
  • Customer Retention Abilities
  • Sales Team Lead Generation
  • Team Building/Field Meetings
  • Territory Sales/Growth
  • Relationship Building/B2B
  • Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
  • Increased sales revenue by developing and implementing effective sales strategies for the district.
  • Implemented innovative marketing campaigns, resulting in increased brand visibility and customer engagement.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

District Sales Manager/Area Sales Manager

Valley Yellow Pages
11.2014 - 07.2020
  • Client Account Management ($$)
  • Grew YOY sales [Number]% by consistently meeting and exceeding quotas.

Education

Applied Human Resources Management - Business Administration And Management

Grand Canyon University
Phoenix, AZ
10-2025

Certificate - Accounting Computerize SF Accounting

San Francisco College
San Francisco, CA
01.2001

Business -

Cameron University
Lawton, OK
01.1981

Education - Business

Cal State University Northridge
Northridge, CA

Skills

  • Client Account Management
  • Effective Customer Upselling
  • Strategy Development
  • Customer Retention Abilities
  • Lead Generation
  • Sales Development
  • Territory Sales/Growth
  • Sales Forecasting/Prospecting Skills
  • Promotional Planning
  • Staff Training and Motivation
  • Post-Sales Support
  • MS Office
  • Contract negotiations
  • KPI tracking
  • Key account growth
  • Marketing strategy
  • Presentation development
  • Collaboration and teamwork
  • Staff management
  • Presentations and proposals
  • Community advocacy

Affiliations

  • Sunrise Rotary Organization
  • Oakdale Bronco Basketball Team
  • STONES Inc.
  • CMoore Health

Community Champion Award

The Modesto City School District hired our non profit, Project Success Academy, to assist in closing the communication gap between teachers, parents, and kids amid the wave of Bay Area families relocating to the Central Valley.  My sister and I were the answer to the many problems that beset the educational system at the time, supporting the instructors and the executive and administrative personnel.  All of the high schools provided us with "in-kind" services to run an after-school program in the computer labs where kids could interact with one another and do their schoolwork in a secure and productive environment.  In order to prepare the kids for college, were in charge of organizing youth fundraisers throughout the school districts, encouraging the students to take part in educational activities both during and after school hours, and ensuring that they graduated on time.  More "at risk" students graduated and were enrolled in out-of-state four-year institutions as a result of our efforts.  We received recognition for our involvement in the community and our consistent assistance to the kids throughout the years.

Timeline

Resource Advocate

Environmental Family Services
06.2022 - Current

Area Sales Manager

Valley Yellow Pages
11.2018 - 12.2020

District Sales Manager

Valley Yellow Pages
11.2014 - 12.2018

District Sales Manager/Area Sales Manager

Valley Yellow Pages
11.2014 - 07.2020

Business -

Cameron University

Applied Human Resources Management - Business Administration And Management

Grand Canyon University

Certificate - Accounting Computerize SF Accounting

San Francisco College

Education - Business

Cal State University Northridge
Shirrelle Moore