Shiryl Mishra

• Conduct comprehensive weekly Quality Assurance evaluations to ensure that the facility adheres to the established standards and regulations stipulated in Title 17 and Title 22 for Adult Residential Facilities catering to Persons with Special Healthcare Needs.
• Process bi-weekly payroll meticulously for hourly healthcare professional employees, ensuring accuracy and timeliness in compensation to support staff morale and operational efficiency.
• Promptly report any incidents that may impact the health and safety of consumers to the Facility Licensee, CCLD, Regional Center, DDS, and the IHCP team, ensuring swift action and continuous improvement in care practices.
• Proactively recruit and select highly qualified candidates to fill critical vacancies, prioritizing individuals who will enhance the quality of care for consumers while effectively managing staff schedules to promote a cohesive work environment.
• Provide oversight to direct care staff and licensed nurses to ensure the safe and compassionate delivery of care to consumers throughout a 40-hour work week, while also being available as a knowledgeable resource person on call 24/7 to address any urgent needs or concerns.
• Provide a comprehensive report to facility licensees that outlines the daily operations, including key activities, performance metrics, and any significant developments or issues encountered throughout the day.

• Completed a variety of tasks as assigned by the administrator, demonstrating adaptability and reliability in supporting organizational needs
• Collaborated with the Nurse Consultant to develop comprehensive individual healthcare plans for consumers and conducted detailed Individual Healthcare Plan (IHCP) meetings involving consumers, family members, conservators, regional center service coordinators, and Alta Regional Center RN consultants to ensure holistic care approaches
• Ensured timely implementation of monthly recommendations from Regional Center Nurses to maintain a standard of care that aligns with best practice guidelines.
• Proactively informed the Licensee’s, Regional Center Community Care Licensing Division (CCLD), Sacramento County Public Health Department, and the Department of Developmental Services about any necessary reporting requirements to remain compliant with regulatory standards
• Maintained adequate inventory levels within the facility, ensuring there were sufficient food supplies, hygiene products, first aid items, and other essential materials to support the well-being of consumers.
• Scheduled medical and dental appointments as needed to promptly and effectively promote clients overall health and well-being.
• Ensured comprehensive compliance with company policies, procedures, and relevant regulations, including Title 22 and Title 17, to maintain operational integrity and safety standards.
• Conducted thorough audits of the Nursing Medication Administration and Treatment Administration Records for accuracy, ensuring that medications were administered to clients in a timely manner and in accordance with prescribed guidelines

• Supervised nursing staff effectively during the administrator's absence, ensuring that all operations ran smoothly and efficiently.
• Completed a variety of tasks as assigned by the administrator, demonstrating adaptability and reliability in supporting organizational needs.
• Monitored and ensured the proper completion of nursing requirements for each client
• Facilitated a fair and equitable distribution of workload among staff members, promoting a balanced work environment and team morale.
• Investigated and addressed any complaints received from consumers, families, or community members, providing thorough follow-up and keeping the licensee informed about the outcomes of these issues to enhance service quality.
• Actively participated in and oversaw the daily provision of exceptional care and supervision for all consumers, fostering a safe and supportive environment.
• Completed a variety of tasks as assigned by the administrator, demonstrating adaptability and reliability in supporting organizational needs
• Calculated hours and submitted payroll to achieve timely distribution of funds for 22-person team.

• Supervised and trained staff on individualized client care
  • Ensured compliance with the company’s policies and procedures, Title 22 and Title 17; filed out and submitted SIR forms to the Program manager.
  • Communicated with service coordinators at Alta California Regional Center and family members.
  • Coordinated and facilitated the Intellectual Disabilities team. Created program objectives and data sheets for each client.
  • Implemented and coordinated active treatment between three ICF-N homes and the programs.
  • Prepared staff schedules
  • Wrote comprehensive assessments, individual service plans, and progress notes for clients
  • Reported any issues and daily labor to the Executive Director.
  • Analyzed client’s data collected from daily participation in day and residential programs

• Managed and maintained accurate records of 150 licenses, certifications, and other relevant documentation
• Processed and verified licensure applications, ensuring compliance with regulatory requirements
• Reported to Licensing Supervisor
• Performed filing and other administrative tasks as assigned.
• Ensured insurance sales agent compliance with state and federal statues.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

• Assisted approximately ten residents during wake hours with surgical, developmental and intellectual disability each shiftwith activities of daily living such as bathing, toileting, eating and dressing.

• Delivered high-quality nursing care for rehabilitation and long-term care residents by adhering to universal standards along with continuing education of new methods and procedures.

• Assessed residents by performing a wide range of standard vital checks, including but not limited to blood pressure, blood sugar and heart rate.

• Trained new employees on daily tasks and care facilities standard operating procedures.

• Verified residents’ diet and distributed meal trays.

• Complied with HIPAA standards in all patient documentation and interactions.

• Conducted visual inspections of iPhones
• Tested the quality of iPhones - Identified and analyzed issues in iPhones
• Disassembled defective units for repair
• Assembled products after repairs
• Replaced internal components to resolve issues Supervised operators during the production process Monitored operator performance throughout production
• Oversaw the production of repaired iPhones
• Analyzed methods to improve production efficiency