Summary
Work History
Education
Skills
References
Timeline
Generic

Shital Dhanani

Sachse,Texas

Summary

Seasoned System Administrator with four-year background in Information Technology. Progressive experience marked by continuous contributions above and beyond requirements. Career achievements in large-scale software deployments, network buildouts and data security.

Work History

System Administrator

Amax Insurance
  • Performed regular system updates, patches, and security audits to ensure optimal system performance.
  • Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
  • Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
  • Increased efficiency in the workplace by ensuring seamless integration of new applications into existing systems.
  • Collaborated with cross-functional teams to plan and execute IT projects, ensuring seamless integration of new technologies.

Zone Manager

Amax Insurance
  • Operated up to 8 locations which achieved or exceeded annual sales through the execution of monthly sales strategies
  • Directly trained and managed 6 Office managers while leading a total staff of 28 team members
  • Directly trained 15 plus zone managers
  • Conducted office manager's performance evaluation and provided crucial feedback to better their management skills
  • Reviewed previous sales figures to establish and fix future sales and initiatives
  • Consistently meet or exceeded monthly sales goals
  • Managed profit & loss by following cash control/safety procedures, managing labor and reviewing quarterly production reports
  • Monitored daily and weekly business activity against business targets
  • Monitored the appearance of stores and ensured they met company standards while maintaining a safe working environment
  • Executed operational objectives related to payroll and employee scheduling
  • Monitored daily accounting reports to ensure correct reconciliation of company transactions
  • Independently interviewed, hired/trained employees
  • Managed a team of 6 insurance agents and trained them, acquainted them varied insurance products used by organization to ensure knowledgeable salesmanship
  • Innovated and executed new strategies to bring profits to the organization.

Office Manager

Amax Insurance
  • Communicated with customers regarding current and new policies to answer questions, disseminate or explain information and address complains
  • Guide and coach the team with product knowledge and accounting reports.
  • Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.

Education

Skills

  • Training and development
  • Profit and Loss management
  • Inside & outside sales
  • Proficient in QQ Web rater, QQ Evolution software, ITX Rater, Insurance pro
  • Hardware: Servers, Workstations, Printers
  • Software: Microsoft Office Suite, Antivirus Solutions
  • Troubleshooting: Hardware and Software Diagnostics

References

References available upon request

Timeline

System Administrator

Amax Insurance

Zone Manager

Amax Insurance

Office Manager

Amax Insurance

Similar Profiles

CREATE PROFILE
Shital Dhanani