Shiv Bhoj
New York
Summary
Detail-oriented HR professional with over 5 years of experience in HR operations, benefits administration, onboarding, and compliance. Expertise in advising employees on health benefits, leave programs, and retirement plans while maintaining accuracy in HRIS and payroll systems such as Dayforce, HR Cloud, UKG, and Oracle NetSuite. Skilled in managing and navigating benefits portals to ensure awareness of wellness, professional development, and other benefits. Recognized for delivering high-quality service and clear communication in fast-paced environments. Additional background in client account management and training enhances ability to effectively guide employees and support cross-functional collaboration. Seeking to contribute expertise to CUNY's Office of Human Resources as an HR Professional.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Account Executive
The Sherwin-Williams Company
09.2023 - Current
- Oversee and cultivate a diverse portfolio of key accounts in the property management sector to drive client retention and revenue growth
- Develop and implement innovative procurement strategies, resulting in a 30% increase in supplier engagement and enhanced cost efficiency within a 4-month period
- Design and execute a comprehensive training program, elevating manager readiness by 75% while promoting a culture of continuous improvement within 6 months
- Collaborate with cross-functional teams across operations, sales, and procurement to optimize sourcing and delivery processes
- Create comprehensive training materials to enhance employee understanding of roles, fostering collaboration and operational efficiency within 4 months
Store Manager
The Sherwin-Williams Company
01.2022 - 08.2023
- Developed and executed effective sales strategies, achieving a 20% growth in business accounts and expanding the wholesale client base
- Streamlined the hiring and onboarding process, resulting in a 30% reduction in time-to-hire by implementing a structured training program within 3 months
- Revamped employee documentation processes, improving compliance and accuracy, thus facilitating a more efficient HR operation within 6 months
- Enhanced overall store operations, contributing to improved sales figures and employee performance metrics
- Regularly interpreted HR policies and resolved internal employee inquiries to ensure consistent understanding of benefits and procedures
Assistant Manager
The Sherwin-Williams Company
03.2021 - 12.2021
- Supported the store manager in daily operational improvements, increasing sales performance by 40% through effective team supervision and detailed financial reporting within 6 months
- Developed a streamlined onboarding process, reducing onboarding time by 30% through the implementation of a comprehensive training program within 3 months
- Improved HR inquiry resolution time by 25% by instituting a structured communication protocol, enhancing employee relations and satisfaction
- Contributed to maintaining high store standards, ensuring optimal product availability and customer engagement
- Assisted in inventory management, ensuring that stock levels were appropriately maintained to meet customer demand
Education
Master of Science (MS) - Human Resource Management
Mercy University
Bachelor of Science (BS) - Political Science
Queens College
Skills
- Employee Onboarding
- New Hire Processing
- HRIS Administration
- Payroll Administration
- Compliance Management
- Employee Records Management
- Data Entry
- Report Generation
- Policy Interpretation
- Employee Support
- Microsoft Office
- CRM Software
- HR Software
- Communication
- Problem-Solving
Websites
Certification
President’s Club Spectrum of Excellence Award (Sherwin-Williams)
Additional Information
Provided exceptional customer service to ensure client satisfaction., Supported the administration of employee benefits documentation and coordinated with HR to ensure accuracy and compliance., Provided guidance to employees regarding health benefits, leave policies, and retirement plan options.
President's Club Spectrum of Excellence Award - Sherwin-Williams
Sales professionals who exceed their budget by 15% in total sales and margin contribution are awarded this distinction.
Timeline
Account Executive
The Sherwin-Williams Company
09.2023 - Current
Store Manager
The Sherwin-Williams Company
01.2022 - 08.2023
Assistant Manager
The Sherwin-Williams Company
03.2021 - 12.2021
Bachelor of Science (BS) - Political Science
Queens College
Master of Science (MS) - Human Resource Management
Mercy University
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