Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shiv Pancholy

Bensalem,PA

Summary

Personable and reliable with positive attitude and strong communication skills. Understanding of customer service principles and adept in handling transactions efficiently. Focused on providing excellent service and enhancing customer experience.

Overview

2
2
years of professional experience

Work History

Front Store Associate

CVS Pharmacy
06.2024 - Current

Greeted and assisted customers, prioritizing elderly citizens for a welcoming experience.

  • Resolved issues related to coupons, item availability, and pricing inquiries.
  • Educated customers on products, services, and promotional offers to enhance shopping experiences.
  • Processed passport and government documentation photos, ensuring compliance with size and quality standards.
  • Maintained organized store areas, ensuring proper shelving and display of all products.
  • Checked inventory levels regularly and restocked shelves to meet customer demand.
  • Handled cash register operations accurately while processing transactions efficiently.
  • Collaborated with team members to ensure smooth operations and participated in training sessions.

Volunteer

Haveli
05.2023 - Current
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Demonstrated leadership and teamwork skills while working alongside diverse groups of volunteers.
  • Dedicated 100 hours to various volunteer initiatives during various religious events and activities.
  • Represented organization positively and professionally while providing community with much-needed services.

Crew Member

Dunkin Donuts
03.2023 - 07.2023
  • Provided exceptional customer service to clients, addressing inquiries and resolving issues in a timely and professional manner.
  • Assisted customers with product selection and purchases, ensuring satisfaction and repeat business
  • Made sure the workspace was clean and hygienic while assisting customers
  • Handled cash transactions accurately and efficiently.
  • Helped in training new employees
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Education

Bachelor of Science - Biotechnology

Pennsylvania State University
Abington, PA
05-2028

High School Diploma -

Bensalem High School
Bensalem, PA
06-2024

Skills

  • Customer service
  • Customer assistance
  • Cash handling accuracy
  • Attention to detail focus
  • Multilingual
  • Teamwork
  • Tech savvy

Timeline

Front Store Associate

CVS Pharmacy
06.2024 - Current

Volunteer

Haveli
05.2023 - Current

Crew Member

Dunkin Donuts
03.2023 - 07.2023

Bachelor of Science - Biotechnology

Pennsylvania State University

High School Diploma -

Bensalem High School
Shiv Pancholy