Shiv Patel
Danville,IL
Summary
Meticulous worker, quick learner, and ability to assume responsibility. Skilled at interacting with customers of all socioeconomic backgrounds. Attentive to quality and detail. Competent at managing responsibilities in a high-volume atmosphere. Possess excellent communication and inter-personal skills. Enthusiastic, dependable, self-motivated.
Overview
6
6
years of professional experience
Work History
Resident Advisor
Murray State University
01.2021 - 05.2023
- Administered emergency response procedures during crises, maintaining resident safety as a top priority.
- Enforced policies and safety standards through building and room rounds.
- Improved community engagement through the organization of social events and activities for residents.
- Mentored new Resident Advisors, sharing best practices for effective communication and problem-solving skills.
- Provided support for academic success by hosting study groups and connecting residents with campus resources.
- Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
- Provided crisis management and intervention during emergency situations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
LAWN MOWER
Lawn Care
06.2019 - 08.2019
- Cleared pathways of overgrowth, debris and snow to reduce hazards
- Assisted with grounds maintenance with basic landscaping support, including mowing, trimming and debris removal
- Planted bulbs, bushes, trees and flowers to enhance environment
CASHIER
Sears
05.2018 - 09.2018
- Assisted with purchases, locating items and signing up for rewards programs
- Wrapped items and bagged purchases properly to prevent merchandise breakage
- Processed all sales transactions accurately and promptly to prevent long customer wait times
FOOD PREPARATION WORKER
Custard Cup
06.2017 - 08.2017
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products
- Packaged and stored food products appropriately to ensure proper handling and preservation
- Managed POS register to complete customer transactions
- Provided information to customers regarding ice cream flavors, ingredients and nutritional information
Education
Bachelor of Science - Political Science
Murray State University
Murray, KY05.2023
Skills
- Fluent in Hindi, Gujarati, English, Urdu
- Messaging and speechwriting
- Public presentations
- Influencing and persuasive
- Conflict resolution
- Customer service
- Meticulous and organized
- Multitasking ability
- Document Preparation
- Data Management
- High-energy attitude
- Communications
Accomplishments
- Dean's List 2019-2023
Timeline
Resident Advisor
Murray State University
01.2021 - 05.2023
LAWN MOWER
Lawn Care
06.2019 - 08.2019
CASHIER
Sears
05.2018 - 09.2018
FOOD PREPARATION WORKER
Custard Cup
06.2017 - 08.2017
Bachelor of Science - Political Science
Murray State University