Shiva Capoeman
Taholah,WA
Summary
Dynamic and adaptable professional with a friendly demeanor and strong teamwork skills, honed at Quinault Beach Resort and Casino. Proven ability to enhance customer satisfaction through exceptional service and problem-solving. Experienced in managing high-pressure situations while maintaining game integrity and fostering a positive environment. Committed to continuous improvement and collaboration.
Overview
2026
2026
years of professional experience
Work History
Seasonal Crabber
Commercial
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Laborer
Construction
04.2017 - Current
- Operated hand tools and power equipment to assist in construction tasks.
- Assisted in site preparation, including clearing debris and grading surfaces.
- Followed safety protocols to maintain a safe working environment for team members.
- Supported skilled tradespeople by providing necessary materials and tools on-site.
- Conducted routine maintenance on equipment to ensure optimal performance and safety.
- Collaborated with team members to complete projects efficiently and on schedule.
- Participated in training sessions to enhance knowledge of construction techniques and safety practices.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Bolstered team morale with a positive attitude and willingness to help others when needed.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Followed instructions and safety protocols while operating machinery and equipment.
- Managed safe and efficient use of tools and equipment on construction sites.
- Provided labor support to carpenters, masons and other skilled trades.
- Inspected tools and equipment to maintain safety and efficiency.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Operated forklifts and boom lifts to complete various tasks.
- Helped with erecting scaffolding and ladders.
- Installed drywall, siding and other structural components.
Houseman
Quinault Beach Resort And Casino
10.2016 - 04.2017
- Maintained cleanliness and organization of guest areas to enhance overall visitor experience.
- Assisted with laundry services to ensure timely availability of clean linens and towels.
- Supported housekeeping staff by delivering supplies and equipment as needed for efficient operations.
- Responded promptly to guest requests, ensuring high levels of customer satisfaction and service quality.
- Collaborated with team members to streamline workflow processes, improving operational efficiency.
- Trained new staff on safety protocols and cleaning procedures to uphold resort standards.
- Implemented inventory tracking methods for cleaning supplies, reducing waste and optimizing resource use.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
- Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary.
- Supported hotel operations by setting up meeting rooms and banquet halls according to event specifications.
- Supported a positive work culture within the housekeeping department by actively participating in team meetings and offering constructive feedback when appropriate.
- Upheld brand standards consistently by adhering to all policies and procedures regarding cleanliness, safety, and guest privacy.
- Increased efficiency in housekeeping department by promptly responding to requests for extra towels, bedding, and other amenities.
- Facilitated seamless room transitions between events by quickly resetting furniture arrangements according to new event layouts.
- Filed maintenance work order forms to notify maintenance of needed repairs.
- Promoted safety within the hotel by removing hazards such as broken glass or spilled liquids from public spaces immediately upon discovery.
- Contributed to the hotel''s green initiatives by adhering to proper recycling and waste disposal practices consistently.
- Refilled par stock of guest amenities and supplies in each housekeeping storage area.
- Participated in ongoing training sessions provided by the hotel to stay updated on industry best practices and enhance overall performance levels.
- Aided in reducing maintenance issues by promptly reporting any damages or malfunctions observed during daily tasks.
- Rotated mattresses regularly to prevent sagging and promote guest comfort.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Handled requests for extra linens, toiletries and other supplies.
- Sorted, laundered and put away various laundry items.
- Rotated linens in storerooms and replenished when supplies ran low.
- Changed bed linens and collected soiled linens for cleaning.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Forester
Quinault Nation
04.2010 - 10.2013
- Conducted forest health assessments to identify pest and disease impacts.
- Assisted in developing sustainable forest management plans for diverse ecosystems.
- Monitored and documented wildlife populations to support conservation efforts.
- Collaborated with tribal members to implement community forestry initiatives.
- Prepared detailed reports outlining progress towards meeting established objectives within specified timeframes.
- Managed invasive plant species through targeted removal efforts, promoting the growth of native flora and fauna.
- Supported stand improvement, thinning and economic projects by marking timber.
- Operated heavy equipment such as saws and bucket trucks for tree topping and harvesting.
- Directed and participated in forest fire suppression.
Rod Buster
Local 86
02.2005 - 12.2005
- Interpreted blueprints and specifications to accurately place reinforcing bars for concrete structures.
- Operated hand tools and machinery to cut, bend, and secure rebar according to project requirements.
- Collaborated with team members to ensure efficient workflow and adherence to safety protocols.
- Assisted in training new workers on proper techniques and safety measures related to rebar installation.
- Inspected completed work for compliance with quality standards and construction codes.
- Coordinated material delivery schedules to optimize productivity on job sites.
- Monitored inventory of rebar supplies, ensuring availability for ongoing projects without delays.
- Secured rebar using tie wire, increasing structural integrity of reinforced concrete structures.
- Increased project efficiency by accurately measuring, cutting, and placing reinforcing steel bars.
- Consistently followed industry best practices in order to uphold high standards of craftsmanship throughout all projects.
- Demonstrated adaptability by working on diverse construction projects such as bridges, tunnels, highways, buildings.
- Maintained a clean work site by organizing tools and materials, reducing the risk of accidents or injuries.
- Cut metal components to required lengths using metal shears, hacksaws, and bar cutters.
- Erected structural steel and iron frameworks for bridges, buildings and other structures.
- Complied with OSHA and company safety guidelines for height safety, lock out tag out, confined space, and hazardous material handling.
- Positioned rebar and other iron reinforcement following pouring of concrete.
- Spaced and fastened rods using wire and pliers.
Dual Rate Table Games Dealer
Quinault Beach Resort And Casino
05.2000 - 10.2004
- Dealt cards for table games, ensuring adherence to gaming regulations and company policies.
- Managed player interactions, providing exceptional customer service to enhance guest experience.
- Monitored game integrity, identifying and addressing irregularities during gameplay.
- Trained new dealers on game rules, procedures, and customer engagement strategies.
- Collaborated with team members to maintain efficient game flow and maximize player satisfaction.
- Conducted cash transactions accurately, maintaining accountability for all chips and cash exchanged.
- Assisted in resolving disputes between players and staff, fostering a positive gaming environment.
- Handled high-pressure situations calmly while resolving guest disputes or discrepancies at the table games area.
- Monitored game activities closely, identifying irregularities or suspicious behavior and reporting concerns to supervisors as needed.
- Assisted in training new dealers to ensure consistent quality of gameplay and customer service across the entire team.
Education
No Degree -
Taholah High School
Taholah WaSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Laborer
Construction
04.2017 - Current
Houseman
Quinault Beach Resort And Casino
10.2016 - 04.2017
Forester
Quinault Nation
04.2010 - 10.2013
Rod Buster
Local 86
02.2005 - 12.2005
Dual Rate Table Games Dealer
Quinault Beach Resort And Casino
05.2000 - 10.2004
Seasonal Crabber
Commercial
No Degree -
Taholah High School