Shiva Karwal

Motivated and detail-oriented Data Analyst with strong analytical skills and a passion for extracting insights from data. Proficient in data manipulation, statistical analysis, and data visualization techniques. Skilled in programming languages such as Python and SQL, as well as data analysis tools like Excel, Tableau, and Power BI. Possess a solid understanding of database management systems and experience in querying databases to extract relevant information. Proven ability to communicate complex findings to stakeholders in a clear and concise manner. Eager to contribute to a dynamic team and leverage analytical expertise to drive data-driven decision-making.

Problem Solving, Business Intelligence, Data Analysis, Querying, Data visualization, Teamwork, Data Modeling, Data Analytics, Descriptive Analytics, PowerApps, Power BI, Azure Data Studio, MS-SQL Server, SQL, MS Office 365, Google Colab, Sharepoint, Java

• Bachelors in Business Administration - Computer Information System, Cal Poly Pomona, CA
• Associate in Liberal Arts AA: Information Technology, Mt. San Antonio College, Walnut, CA
• High School Diploma, Diamond Bar High School, Diamond Bar, CA
• PowerBI DAX
• PowerBI Essential Training
• Python Pandas
• Tableau for Beginners

Kaiser Permanente Hospital, Guest Services Associate, 06/01/16, 12/01/18, Effectively processed calls in a systematic and organized manner following scripts, policies, and procedures, Works collaboratively with members and staff across all service lines, Received and relayed information regarding departmental updates, Demonstrated awareness and sensitivity to patient and family rights, Identified and proposed ways to improve customer service, Complied with departmental standards, policies, and procedures in association with daily activities

Business Intelligence Project (CIS 3252), 11/01/23, 12/01/23, Used Python Pandas and other libraries to determine which vehicle was the best option based on the customer's needs. Utilize principles of data visualization to create insightful visual representations of the data. Gathered the dataset from Kaggle and filtered out the columns used in the project. Utilized descriptive analytics to understand the dataset and how it is formed and what information was needed. Data Preprocessing was also used to get the 2020 census traction. Visualizations assisted with achieving a median cost of $45k vehicle value.

Certificate in PowerBI DAX

Certificate in PowerBI Essential Training

Certificate in Python Pandas

Certificate in Tableau for Beginners