Shiva NC
Summary
Punctual and honest Supervisor with solid background in the environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
9
9
years of professional experience
Work History
Cashier
MRPL
10.2023 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Quality Assurance Analyst
Hinduja Global Solutions
06.2015 - Current
- Experience of medical billing, coding and validating in international Non voice process
- Good experience in handling outlook application issues
- Troubleshooting any issues related to these applications ACAS, ECHS, Citrix
- Troubleshooting of personal computers
- Processed claim forms, adjudicates for provision of deductibles, co-pays, co-insurance maximums and provider settlements
- Provided timely customer service to members, providers, billing departments and other insurance companies on the subject of claims
- Generating all reports related to our process and managing that reports.
Education
B.COM -
MBIMS
05.2014
P.U.C -
Government College
03.2010
S.S.L.C -
CBHS
04.2008
Skills
- Work independently and a good team player
- Flexible and adapt quickly to new working environments
- Willing to take responsibilities
- Good analytical and problem solving skills
- Computer Basic
- Operating System: Windows 2003, Vista 2007 and 2010
- Ms Excess, Ms Excel, Ms Power point, and MS-Word
Mailingaddress
#854, Near karumariyamma temple ulllu upangara, bangalore, 560056
Personal Information
Date of Birth: 07/14/1992
Hobbies and Interests
listening music, playing Cricket
Disclaimer
I here by declare that the above furnished information is authentic to the best of my knowledge and belief.
Languages
kannada
Full Professional
English
Professional Working
Timeline
Cashier
MRPL
10.2023 - Current
Quality Assurance Analyst
Hinduja Global Solutions
06.2015 - Current
B.COM -
MBIMS
P.U.C -
Government College
S.S.L.C -
CBHS