Jira
Shiva Srinivasan
Principal Test Engineer
Portland,OR
Summary
Technical and cultural leader— driving test platform architecture, large-scale automation growth, CI/CD modernization, and cross-team quality leadership while consistently enabling faster, safer, and more reliable delivery.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
Principal Test Engineer
Clari Inc
Santa Clara, CA
01.2023 - Current
- Led enterprise-wide quality strategy by defining scalable testing standards, strengthening defect prevention, and aligning QA direction with senior engineering, product, and compliance leadership.
- Architected large-scale automation frameworks (Playwright, REST Assured, API, mobile-ready patterns) enabling cross-team adoption and accelerating release velocity for high-traffic, customer-facing platforms.
- Built Playwright framework from scratch and scaled org adoption from 0 → 1000+ stable E2E tests in 3 months, dramatically improving regression confidence and feature coverage.
- Modernized CI/CD pipelines by driving the migration from Jenkins to GitHub Actions, improving test stability, suite health, and end-to-end release reliability across distributed systems.
- Implemented advanced quality metrics, dashboards, and observability tooling (e.g., BrowserStack Test Observability) to provide leadership real-time insight into platform health and readiness.
- Strengthened API, integration, and UI automation maturity across complex services, enabling scalable, resilient, and secure systems aligned with enterprise standards.
- Led high-risk security and credential rotations (Salesforce OAuth, card server keys, connected apps) with zero downtime, coordinating across engineering, security, and product functions.
- Drove incident response and root-cause analysis for high-severity production issues, reducing risk and improving overall platform stability and customer experience.
- Mentored and coached engineers across multiple teams on automation design, quality engineering best practices, test architecture, and quality-driven SDLC methodologies.
- Established quality-first engineering culture by influencing leaders, improving QA maturity, formalizing standards, and raising engineering bar for testability and reliability.
- Enhanced release confidence and velocity through smoke/regression strategy improvements, environment/data automation, and continuous quality improvements at scale.
- Recognized repeatedly for technical leadership, cross-team alignment, onboarding excellence, and enabling complex engineering initiatives through quality engineering expertise.
Principal Quality Assurance Engineer
CrowdStreet
Portland, OR
01.2021 - 12.2022
- Reduced regression execution runtime by 40 minutes by integrating tests with Cypress dashboard to aid smart parallelization and orchestration
- Work closely with Engineering leaders and architects to develop testing strategies for greenfield features.
- Document coding standards for automation framework
- Mentor QA engineers on automation techniques and testing procedures
- Establish performance testing suite from ground up and set up CI/CD process for it
- Increase test coverage to over 90%
- Constantly monitor testing suite to identify and address test flakiness
- Produced and maintained technical documentation for project reference
Senior Quality Assurance Engineer
CrowdStreet
Portland, OR
01.2020 - 12.2020
- Replaced existing codeless automation with new Cypress based CI/CD framework which reduces test execution time from 5hrs to 35 minutes and save over $2500 annually
- Mentored engineering team on writing scalable and maintainable tests
- Increased technical documentation to improve onboarding efficiency
- Proposed development and testing improvements to positively impact usability, function and performance and aid early feedback.
- Assessed current process and propose path for continuous improvement that align with organization's goals
Sr QA Engineer
Navex Global Inc
Portland, OR
06.2015 - 12.2019
- Designed and implemented selenium based automation framework
- Instilled culture of Quality in organization
- Introduced process improvements that aided early feedback from customers
- Mentored new QA engineers and provide support
- Was subject matter expert for all identity and access management related queries
Application Developer/Conversion Lead
CenturyLink
Vancouver, WA
01.2009 - 01.2013
- Built performance optimization solutions reducing operation costs by over 50% with $120K annual savings
- Designed real time reporting tools to track conversion timelines and accuracy
- Spearheaded multiple development projects post conversion driving continuous improvement to processes, systems, work flow and customer responsiveness
Application Developer
Qwest
Denver, CO
01.2005 - 01.2009
- Recruited to develop and maintain mission critical application
- Responsible to deliver solutions that meet business objectives ensuring adherence to change management processes Key contributions
- Implemented process improvements and designed automated solutions increasing service levels and stability
- Provided CPU reduction solutions on multiple legacy applications saving over $500k annually
- Reduced application downtime by optimizing cycle times on nightly batch activities
Education
Bachelor Degree - Electronics and Communication Engineering
Barathiyar University
Coimbatore, India 01.2000 - 01.2004
Skills
Domain Knowledge
Software
Typescript
SQL
Playwright
Cypress
Git
Team City
Jenkins
AWS
Javascript
Nodejs
React
Accomplishments
- Scaled automation coverage from 0 → 1,000+ stable Playwright E2E tests in 90 days, increasing regression depth by 300%, reducing release time by 40%, and cutting post-release defects by >35% across core product areas.
- Modernized CI/CD pipelines, migrating teams from Jenkins to GitHub Actions and improving pipeline reliability from 78% → 97%, reducing flaky test rates by 60%, and accelerating deployment throughput by 2.3×.
- Led high-risk security and credential rotation programs (Salesforce OAuth, card server keys) with 0 outages, decreasing incident recurrence by 50%, and improving audit readiness to achieve 100% SOC2 control compliance.
- Significantly decrease regression suite execution times to aid faster feedback and releases
- Performance optimization that resulted in savings of over $500k annually
Timeline
Principal Test Engineer
Clari Inc
01.2023 - Current
Principal Quality Assurance Engineer
CrowdStreet
01.2021 - 12.2022
Senior Quality Assurance Engineer
CrowdStreet
01.2020 - 12.2020
Sr QA Engineer
Navex Global Inc
06.2015 - 12.2019
Application Developer/Conversion Lead
CenturyLink
01.2009 - 01.2013
Application Developer
Qwest
01.2005 - 01.2009
Bachelor Degree - Electronics and Communication Engineering
Barathiyar University
01.2000 - 01.2004