SHIVAM GOSWAMI
Irving,United States
Summary
Highly motivated Product Manager with a background in Software Engineering. Proven ability to bridge the gap between technical and non-technical stakeholders. Looking to leverage my expertise in leading cross-functional teams, managing product lifecycles, and driving business objectives to add value in a dynamic product management role.
Overview
4
4
years of professional experience
Work History
Product Manager
Verizon
02.2020 - Current
- Spearheaded Verizon's Open Caching Video Delivery platform, achieving significant improvements in customer streaming experience over FiOS Network.
- Directed a cross-functional team spanning FiOS, Yahoo, Qwilt, and Uplynk, accelerating last-mile traffic delivery and achieving key performance indicators.
- Devised test strategies for both Live and Video on Demand (VOD) platforms, leading to a successful launch and post-launch product maintenance.
- Delivered actionable insights to senior leadership through data analytics and dashboards, driving strategic decision-making.
- Utilized JIRA for ticket creation and Confluence for documentation, maintaining agile development cycles and meeting deadlines.
- Managed Verizon's Video CMS, ensuring seamless DRM, DAI, and video streaming across various platforms.
- Conducted comprehensive Root Cause Analysis for video delivery processes, enabling timely and effective solutions.
- Orchestrated successful onboarding of key stakeholders such as NBCU, Disney, and FOX, tailoring solutions to unique requirements.
- Automated repetitive tasks using Python scripts, increasing operational efficiency.
- Utilized Splunk for real-time metrics, monitoring, and reporting.
Education
Master of Science -
University of Missouri - Columbia
Columbia, MO08.2019
Skills
- Agile & Scrum Methodologies
- Product Lifecycle Management
- Data Analysis & Python for Automation
- Linux
- Splunk for Real-Time Metrics
- Dashboard Creation & Reporting
Timeline
Product Manager
Verizon
02.2020 - Current
Master of Science -
University of Missouri - Columbia
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