Summary
Overview
Work History
Education
Skills
Awards Achievements Honors Clubs
Relevant Experience Confirmation
Citizenship Country
Telephone Number
Personal Information
Hobbies and Interests
Key Strengths Attributes
Certification
Sports
Timeline
Server
SHIVAM KUMAR UPADHYAY

SHIVAM KUMAR UPADHYAY

Oralndo,FL

Summary

Recipient of the prestigious "Best Employee of the Month" award, with a track record of dedication and exceptional performance. Selected to participate in the highly anticipated Euro Wine Tour in 2022, showcasing a passion for exploring new cultures and fostering meaningful connections. Poised to make a significant impact in any professional setting with a proven track record of excellence and eagerness to embrace new opportunities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Omni Fort Worth Hotel
03.2023 - 03.2024

Bartender

JW Marriott
01.2022 - 02.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

In Room Dining Server

Trident Hotel Bandra Kurla
01.2021 - 01.2022
  • Streamlined the ordering process for improved efficiency and reduced wait times for guests.
  • Addressed any guest complaints promptly, resolving issues professionally and courteously.
  • Implemented upselling techniques to increase overall revenue from in-room dining services.

Sommelier

Four Seasons Hotels and Resorts
03.2020 - 02.2021
  • Developed and maintained an extensive wine list, catering to varied tastes and price points for optimal selection.
  • Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
  • Conducted regular staff training sessions on wine knowledge, enabling team members to provide excellent service to guests.
  • Managed wine inventory efficiently, ensuring proper storage conditions and rotation to maintain quality.

Education

Bachelors - Hospitality Tourism And Event Management

Maulana Abul Kalam Azad University Technology
Kolkata
01.2022

Senior Secondary -

St. Xavier's College
01.2018

Secondary -

D.A.V PUBLIC SCHOOL P.T.P.S
01.2016

Skills

  • Leadership Quality
  • Positive Attitude
  • Communication

Awards Achievements Honors Clubs

WSET Level 2 in Wines

Relevant Experience Confirmation

During my industrial training at Oberoi Hotels and Resorts, I set the wine menu for fine dining restaurants. And i was been awarded as the best employee of the year .

Citizenship Country

India

Telephone Number

8172231505

Personal Information

Date of Birth: 01/15/2001

Hobbies and Interests

  • Travelling - love for food and exploring new places and being adventurous
  • Football - part of school and university football team

Key Strengths Attributes

  • Leadership Quality
  • Positive Attitude
  • Communication

Certification

Wset level 2 in wine and spirits education tour

Ocer certificated given by oberio hotel and resorts

Best employees of the months certificate by omni fort worth hotel and resorts

B.s.c hospitality tourism and event management

Sports

Football

Marathon

Timeline

Server

Omni Fort Worth Hotel
03.2023 - 03.2024

Bartender

JW Marriott
01.2022 - 02.2023

In Room Dining Server

Trident Hotel Bandra Kurla
01.2021 - 01.2022

Sommelier

Four Seasons Hotels and Resorts
03.2020 - 02.2021

Senior Secondary -

St. Xavier's College

Secondary -

D.A.V PUBLIC SCHOOL P.T.P.S

Wset level 2 in wine and spirits education tour

Ocer certificated given by oberio hotel and resorts

Best employees of the months certificate by omni fort worth hotel and resorts

B.s.c hospitality tourism and event management

Bachelors - Hospitality Tourism And Event Management

Maulana Abul Kalam Azad University Technology
SHIVAM KUMAR UPADHYAY