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Hardworking and knowledgeable, successful at helping patients feel comfortable and collecting important measurements for physicians. Excellent documentation, patient assessment and procedural support skills. Talented Front Desk Supervisor versed in solving range of daily issues with efficient and professional attitude. Adapts easily to changing demands and learns new information quickly. Accomplished leader and team manager.

Experienced with managing outbound calls to provide exceptional customer service and support. Utilizes effective communication techniques to foster positive interactions and resolve issues efficiently. Knowledge of CRM systems and call center protocols ensures streamlined operations and customer satisfaction. Customer service professional recognized for delivering high standards and achieving results in outbound call environments. Leveraged expertise to enhance customer satisfaction and maintain call quality standards. Known for strong collaboration, adaptability, and focus on team success. Proficient in persuasive communication and time management.

Customer service professional with ten plus years of experience in the field ranging from store managing to administrative assisting to owning my own beauty salon for 12 years.
 Career highlights include being recognized by supervisors, and district managers for having superior customer service skills.
 Academic background includes course work in criminal law, social psychology, and abnormal psychology in the workplace.

Shivam Patel

Summary

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Web Designer

Graphic Designer

Driver

Education

Associate of Science - Computer Science

Bachelor of Science - Computer Science

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Bachelor of Science - Computer Science

Driver

Associate of Science - Computer Science

Web Designer

Graphic Designer

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