SHIVANA NAOMI PETROVSKY
Richmond Hill
Summary
Administrative professional with 10+ years of experience as a Business Administrative Operations Coordinator and Human Resource support officer. Strong organizational skills coupled with reliable project management, communication, time management skills and flexibility of teamwork. Succeed in dynamic, fastpaced and challenging environment, where high expectations are routinely met.
Overview
17
17
years of professional experience
Work History
Assistant Instructional Design Support
Mood Disorder Association of Ontario
01.2022 - Current
- Assist the Instructional Designer regarding all aspects of the course, design and development as needed.
- Conduct research, literature review and summarize results against quality standards to preserve the integrity of the data platform.
- Assist in recommendations on how data should be presented so that it is intelligently engaging and in a coherent format, so that it is a good fit for the target audience.
- Successfully partnered on Emotional Intelligence and Conflict Management research for course designs.
Administrative Business Operations Coordinator
Ministry of Infrastructure
05.2013 - 09.2021
- Company Overview: Government of Trinidad and Tobago
- Successfully partnered in the planning and execution of complex administrative duties. Administrative lead for a staff (30+) with a strong focus on providing administrative structural design changes to effectively leverage any corporate decision.
- Partnered with seniors on the project management of work programs and provided timely reports on key administrative portfolio and its deliverables.
- Maintained confidentiality by clearly and responsibly conveying and receiving messages with corporate discretion.
- Successfully managed the administrative portfolio for two (2) organizational restructuring processes from inception to completion. Partnered with leadership on organizational design, coordination of new hires, separation discussions and updating reporting relationship with the HR System.
- Served as the point of contact between internal and external clients with executives to support integration. Collaborated scheduling of meetings, activities and assignments by using a methodical process.
- Continuous collaboration to ensure the efficacy of the design, implementation and evaluation of the organization's policies, projects and programs, also reviewed and updated data to produce professional quality reports and briefs.
- Effective management, organization, and prioritization of office functions. Developed and maintained an efficient documentation and filing system for both paper and electronic documents.
- Successfully contributed to the creation of innovative procedures and policies, using analytical thinking as a means of improving work practices. Ensured that office practices were strategically aligned with the legal framework of the organization.
- Worked independently and as a team member to build work interpersonal relationships that facilitated an open, effective communication platform that contributed to increased productivity.
- Government of Trinidad and Tobago
Human Resource Assistant I
The National Gas Company
05.2010 - 12.2012
- Company Overview: Trinidad
- Collaborated closely with the Compensation team to successfully map compensation and benefits plans. Acted as a liaison between the organization and external vendors on an interim basis.
- Collaborated with Senior HR personnel to provide data to be included in workforce planning, performance management, employee relations, organizational design and talent management.
- Successfully performed administrative duties such as maintaining employee database, such as leave balance, new hires, separations, discipline records and performance metrics.
- Worked closely with HR to ascertain the effectiveness of customer service delivery to both internal and external clients to ensure a strong cultural and organizational fit.
- Trinidad
Administrative Assistant
Ministry of Health
06.2008 - 04.2010
- Company Overview: Government of Trinidad and Tobago
- Selected to and successfully provided administrative support to three (3) line managers during tenure. Workload statistics review facilitated work prioritization and effective time management.
- Reviewed and validated all data under my administrative portfolio before line management validation and correctly adhered to company's guiding principles to minimize inaccuracies.
- Performed administrative duties and all related activities in alignment with the organizational footprint HR lead.
- Assisted in the preparation of HR documents such as orientation packages, employment contracts, training and development programs, employee data privacy and organizational staffing plans.
- Government of Trinidad and Tobago
Education
MBA -
Brookyln College
B.Sc. - Public Sector Management
University of the West Indies
Skills
- Project management
- Data analysis
- Course design
- Employee training
- Customer service
- Problem solving
Degree
- B.Sc.
- Pursuing M.B.A
Professional Representation
- International Conference, UNESCO, Oslo, Norway, 2004
- Regional Development Conference, UNESCO, Barbados, 2003
Timeline
Assistant Instructional Design Support
Mood Disorder Association of Ontario
01.2022 - Current
Administrative Business Operations Coordinator
Ministry of Infrastructure
05.2013 - 09.2021
Human Resource Assistant I
The National Gas Company
05.2010 - 12.2012
Administrative Assistant
Ministry of Health
06.2008 - 04.2010
MBA -
Brookyln College
B.Sc. - Public Sector Management
University of the West Indies