A results-driven Operations System supervisor with experience optimizing operational efficiencies and troubleshooting system issues. Proven track record of implementing streamlined processes to enhance productivity and drive business success.
Overview
3
3
years of professional experience
Work History
Operations Supervisor
DHL Supply Chain
07.2022 - Current
Developed and managed View dashboards to facilitate daily operational requirements, ensuring swift access to crucial data for informed decision-making.
Successfully driving the Step Up for Safety Program, ensuring adherence to safety protocols and facilitating a proactive safety culture within the organization. Exceeding KPI targets for BBS Observations, Hazards, and Near Misses, leading to a safer work environment for all employees.
Developed and established a user access role matrix that defines the appropriate access privileges for each position. Utilization of this matrix as the foundation for user access across the entire building has resulted in SOX Compliance.
Played a key role in optimizing daily operations by identifying and resolving system issues. Utilized problem-solving skills to implement effective solutions, reducing downtime and maintaining a smooth workflow for the entire team.
Operations Intern
DHL, Johnson & Johnson
05.2021 - 08.2021
Lead day to day outbound operations by ensuring productivity of over 25 employees through use of warehouse management systems.
Conducted daily pre-shifts to encourage open communication, labor plan and discuss organizational goals by using KPI's.
Worked closely with inventory to identify and solve inventory issues that affect planning, allocating and picking of wave orders in our systems.
For capstone project, lead a team that developed and implemented a new re-slotting strategy that increased efficiency and reduced bottle necks in a B2C warehouse.
Education
Bachelor of Science - Operations And Supply Chain Management
California State University
Long Beach, CA
05.2022
Skills
Blue Yonder WMS
Data Analysis
Microsoft Office Suite
SQL and Databases
Timeline
Operations Supervisor
DHL Supply Chain
07.2022 - Current
Operations Intern
DHL, Johnson & Johnson
05.2021 - 08.2021
Bachelor of Science - Operations And Supply Chain Management