Shivani Chauhan
Ellicott City,USA
Summary
Dynamic and strategic Data Project Manager with over 8 years of experience in the healthcare sector, Banking, Aviation, specializing in the execution of complex data-centric projects. Adept at employing both Agile and Waterfall methodologies to drive the successful delivery of data migration, modeling, and warehousing initiatives. Recognized for a strong ability to bridge the gap between technical teams and healthcare stakeholders, ensuring data solutions are aligned with clinical needs and compliance standards. Committed to fostering a collaborative environment that encourages innovation and continuous improvement in the pursuit of operational excellence and enhanced patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Manager - Agile and Waterfall
NTT Data
10.2021 - 02.2023
- As manager at NTTdata, I directed collaboration with Nation Health Group of Singapore (Government), leading development of a healthcare application and supervising data management team.
- Perform project management processes- i.e. initiate, plan, execute, monitor and control and close and supported processes e.g. scope, cost, time, issue, risk, resource, communication, stakeholder management ensuring required artifacts (e.g. project charter) are delivered and approved appropriately based on company methodology.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout engagement process.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in team's ability to deliver results.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Coordinated cross-functional teams and resolved conflicts, maintained positive work environment throughout project lifecycle.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.
Project Management Officer
Wells Fargo
02.2018 - 09.2021
- Preparation of data migration project plan, schedules, risk mitigation and status reporting within the standards of project management methodologies.
- Ensuring project plans are created and maintained, deliverables tracked against time and cost, and resource utilization is monitored.
- Responsible for enforcing PLC adherence including tracking of project artifacts to ensure key projects are following core requirements and audit/regulatory mandates.
- Assist PM to track and monitor progress, provide and disseminate cost and schedule information, capture metrics, conduct research/analysis and day to day administrative tasks in support of the project managers and PMO.
- In support of PM with the reporting activities including gathering, compiling, and summarizing project, program and portfolio status & progress reports for all the projects.
- Managing the issues list to ensure all issues are documented and actioned as appropriate.
- Perform project management/Scrum master’s activity such as chartering, road mapping, iteration, retrospectives as well as implementation activities.
- Coordinate all scrum ceremonies including sprint planning, daily standup, sprint retrospectives, sprint demos, story grooming and release planning. Knowledge of project management techniques and tools (Waterfall and Agile).
- Spearheaded process improvements initiatives aimed at increasing productivity levels among team members while reducing operational inefficiencies.
- Experience performing ServiceNow System Administration, as a ServiceNow System Administrator
- Create various local and global reports in Access and Excel to enhance management team awareness of ticket and user subscription data with productivity analysis, SLAs, and trending.
- Develop executive level dashboards for I.T leader, leveraging the ServiceNow backend.
- Creating requirements within ServiceNow and assigning the tickets within the team, moreover, tracking them in order to close within agreed SLAs.
Project Manager
Capgemini
02.2016 - 06.2017
- Creating Service Order for new requirement of project.
- Resourcing: Identifying the right candidate and Scheduling interview.
- Managed the recruitment, on boarding & off boarding processes.
- Generate Invoice and sending them to client for billing for the projects.
- Tracking project progress by maintaining dashboard of deliveries, holding meeting with customer for getting feedback on delivery updates and closure
- Tagging resources to the projects in the Tool.
- Coordinating on-boarding of new joiners.
- People Management: Time Sheet Management and taking all decisions related to timecards of resources, leave approval on the tool, allocating right online/classroom training to the appropriate candidates.
- Tracking project progress by maintaining dashboard of deliveries, conducting meeting with customer for getting feedback on delivery updates and closure.
- Generate Invoice and sending them to client for billing for the projects.
- Administration of procurement and invoicing processes, Including PO’s and vendor management.
- Handling all south India customer in Capgemini and coordinating with multi location employees and higher Management.
- Drive Project management strategy amongst stakeholders throughout the life project.
PMO - Coordinator
Lionbridge
10.2014 - 10.2015
- Track the progress and quality of work being performed by Technical writers.
- Use project scheduling and control tools to monitor projects plans.
- Facilitate Senior Project Managers in preparing and maintaining all project documents per defined standards.
- Works with Production team, Team Lead, Senior Project Manager, Training Manager to consistently improve knowledge/performance, and highlights concerns/risks to necessary management stakeholders.
- Preparing the weekly/monthly and status reports, MIS reporting.
- Preparing weekly meeting MOM for the meeting.
- SAP usage for billing of Internal and External Customers.
Education
Master in Business Administration -
Banasthali University
01.2013
Bachelor in Commerce -
Rohilkhand University
01.2011
Senior Secondary -
CBSE
01.2008
Skills
- JIRA
- Service Now
- SAP
- Microsoft Office
- PowerBI
- Confluence
Area Of Expertise
- Project Management
- IT Operations
- Application Development
- Agile
- Project Planning
- Budget Scoping
- Sprint planning
- Conflict Management
- Project Scope
- Continues improvement
- Healthcare
- Banking
- Data Management
- Aviation Management
Certification
- Project Management Professional (PMP)
- Certified Scrum Master (CSM)
Timeline
Project Manager - Agile and Waterfall
NTT Data
10.2021 - 02.2023
Project Management Officer
Wells Fargo
02.2018 - 09.2021
Project Manager
Capgemini
02.2016 - 06.2017
PMO - Coordinator
Lionbridge
10.2014 - 10.2015
Master in Business Administration -
Banasthali University
Bachelor in Commerce -
Rohilkhand University
Senior Secondary -
CBSE
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