Shivani Marshall

Human Resource Manager with extensive experience at MedStar Shah MSO, recognized for enhancing recruitment strategies and achieving a 30% increase in employee retention. Proficient in talent acquisition and interpersonal communication, with a strong focus on promoting diversity and inclusion. Led the development of innovative onboarding programs that boosted staff satisfaction and productivity. Committed to leveraging HR best practices to drive organizational success.

cell, +1-240-808-4171

• Administrative Head, I.J. Tools & Casting, Jalandhar, Punjab, 11/01/15, 01/31/19, Liaison with overseas markets like USA and Canada for orders and queries., Examine inventory and purchase of new material., Monitor costs and expenses to assist in budget preparation.
• Executive Assistant, To Director, Jain Oncor Estates, New Delhi, Delhi, 11/01/09, 05/31/12, Manage daily correspondences, client meetings, teleconferences, files, records, & travel arrangements., Coordinate with internal & external clients on behalf of Director.
• Executive Assistant & Coordinator, HFCL Infotel Ltd, Jalandhar, Punjab, 09/01/03, 02/28/05, Prepare reports & collaborate with sales and collections team., Assist business head in daily operational activities and organize monthly review meetings with head office., Monitor customer correspondence, examine results that impact sales, and create marketing methods.

• Human Resource Manager, MedStar Shah MSO, Hollywood, MD, 11/01/21, Current, Hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices, Manage the staffing process, including recruiting, interviewing, hiring and onboarding, Ensure job descriptions are up to date and compliant with all local, state and federal regulations, Develop training materials and performance management programs to help ensure employees understand their job responsibilities, Investigate employee issues and conflicts and brings them to resolution leads to employee counselling, Ensure the organization’s compliance with local, state and federal regulations, Use performance management tools to provide guidance and feedback to team, Ensure all company HR policies are applied consistently, Maintain company organization charts and employee directory, Managed the internal recruitment process, Assisted with pricing new positions based on the company's budget and compensation data, Created candidate pipelines for future positions, Planned and scheduled project timelines and milestones, Developed and maintained job descriptions & postings, Ensured policies, procedures and reporting were in compliance with government requirements and regulations, Responsible for full cycle recruitment (including interviewing), Created training material for internal use, Oriented and trained staff regularly, Created and implemented interview guides, Manage and implement the internal L&D (Learning and Development) Program, Manage the operations and recruiting department, Address employee concerns using appropriate conflict resolution methods, Partner with management to ensure strategic HR goals are aligned with business initiatives, Maintain HR systems and processes, Provide support and guidance to Payroll staff
• Human Resource Manager, KAP Scan & Diagnostic Center, Jalandhar, Punjab, 04/01/19, 04/30/21, Manage company staff while coordinating and supporting the recruitment process., Determine suitable salaries, remuneration, and maintain employee record., Assist & review performance management., Issue offer, appointment & relief letters as well as confirmation of services., Facilitate salary and wage’s structure, employee attendance, absenteeism and leave details of all employees.
• Executive Assistant to Director, Orange Overseas Pvt Ltd, New Delhi, Delhi, 01/01/13, 12/31/13, Overview reports, web browsing, diary management, and deadlines., Screen telephone calls/visitors and other secretarial activities., Maintain confidential files and record management and hotel travel arrangements., Schedule client appointments & coordinate with foreign delegates on behalf of managing director.
• Agency Development Manager, Aegon Religare Life Insurance Co., Ludhiana, Punjab, 03/01/08, 09/30/09, Oversee all administration & vendor management activities., Handle employee questions, concerns, and conflicts, Orchestrate exit interviews and manage relieving process., Conduct employment screening on micro and macro level within the company.
• Assistant Manager, MetLife India Insurance Co., Ludhiana, Punjab, 05/01/07, 05/31/08, Manage email, phone, and general correspondence., Maintain healthy public relation with consumers and channel partners., Plan, implement, and conduct employment evaluations., Conduct large scale events to generate sales, increase market awareness, & improve company revenue.
• Branch Coordinator, ING Vysya Life Insurance Co., Jalandhar, Punjab, 03/01/05, 04/30/07, Conducting recruitment and interviews for various departments. Maintaining employee record., Issuing of offer letter, appointment letter, confirmation of services and relieving letters to resigned employees., Salary and wage’s structure, employee attendance, absenteeism and leave details of all employees., Handling payroll generation, exit interviews and Mediclaim’s of employees., Conducting training sessions for new joiners with the help of training manager.

• 22nd Annual Hot Topics in Employment Law Seminar by Miles & Stockbridge April 2024
• HR Generalist by HRCI August 2023
• 21st Annual Hot Topics in Employment Law Seminar by SHRM April 2023
• Regional Disney's Approach to Business Excellence by Disney August 2022