Shivani Nayak

• Expedited issue resolution through effective troubleshooting, root cause analysis, and collaboration with cross-functional teams.
• Ensured seamless product releases by validating functionality before deployment to production environments.
• Improved overall product usability with proactive identification of user experience issues during testing phases.
• Contributed to continuous improvement initiatives within the QA team, driving process enhancements and increased efficiency.

Webex Teams:

• Involved in End-to-End Media testing involving different types of endpoints i.e., Windows and MAC(Installed with Rest-enabled Webex Teams). Other endpoints i.e., Telepresence devices (connected to cisco enterprise), Cloudberry/Cloudberry multistream (connected to cloud).
• Establishing connection to Telepresence devices and Cloudberry devices with help of REST APIs as well as Websocket APIs.
• Connecting Telepresence devices and Cloudberry devices to a sharing device such as a laptop or raspberry pi to enable sharing of video content across all other endpoints.
• All the activities like START MEETING, JOIN MEETING, MUTE/UNMUTE, DESKTOPSHARE, SLIDESHARE etc will be performed using REST APIs.

• Improved project efficiency by streamlining engineering processes and implementing innovative solutions.
• Monitored employee performance to keep projects on task.
• Mentored junior engineers, providing guidance in best practices and fostering professional growth opportunities.
• Delivered high-quality products by collaborating closely with sales teams to understand customer needs and translate them into viable solutions.

Projects :

• Tata Electronics private limited -

-Industrial Smart Tracking System is a tool that helps the industries during the digital transformation journey.

-The tool retrieves data from the operators and machines, and then process the data to provide useful insights.

-The application makes the life easy of those resources who are working on the industry side.

-Configuration application is a web-based barcode scanning application for parts and batches of the iPhone.

-SFCUI application is also a web-based application which is used mostly for the configuration of the Configuration application and also with other functionalities which are useful to the administrators.

• Tata Class Edge -Develop interactivities to enhance Learning and teaching experience for Students and Teachers.
• Tether Edge- Tether Edge is a platform for industrial machine connectivity

• Developed well-organized training materials for end-users, enabling seamless adoption of new software features.
• Collaborated with cross-functional teams to develop, test, and deploy high-quality software solutions for clients.
• Participated in sprint planning sessions by estimating task complexity and prioritizing work items.
• Enhanced application performance through optimization of algorithms and data structures.

Projects :

• mtb.com -mtb.com is the public site of MNT Bank.As per the federal rules,all the banks in USA must have WCAG(Web Content Accessibility Guidelines) Compliance in their application so that end user with physical disability also can access Online Banking services.
• MNT Bank-RCC/BCC Alerts -Enhancing the Alerts services to customers by adding the Alerts services to Retail and Business credit cards.
• Voyager UI Rewrite -Voyager is a middle layer application server which is used for processing the transactions related to enrollment and authentication of the banking customers. It is basically used to increase processing speed of data and solve the memory issue for banks.