Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Hobbies
Timeline
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Shivani Singh

Business Analyst

Summary

Proactive Business Analyst with 2+ years product management experience in small start-up business environments. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.

Seeking a position for business analyst/technology analyst/quality analyst in fast paced growing environment to help achieve an organization's goals.

Overview

4
4
years of professional experience
2
2
Certifications
2
2
Languages

Work History

Small Business Owner

Self-employed
Novi, MI
01.2021 - Current
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Devised processes to boost long-term business success and increase profit levels.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Conducted feasibility studies to weigh pros and cons of developing business and ways to achieve success.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Area Manager

Godrej Hi-Care Ltd
Noida, UP, India
07.2008 - 07.2009
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Dedicated to expanding client bases by building lasting relationships.
  • Worked as Area Manager/Operations Manager in Pest Control Industry for residential and business operations.
  • Responsible to manage a team of 15-20 full time workers and in-field application workers to ensure all customer requests are handled on time with complete satisfaction.
  • Generated new business worth INR 10 Lakh in a short time frame.
  • Overall schedule management and customer management.


Education

MBA - Agricultural Business And Management

Rajendra Agricultural University
Pusa, Bihar, India
04.2006 - 2008.05

Bachelor of Science - Industrial Fish And Fisheries

Lalit Narayan Mithila University
Muzaffarpur, Bihar, India
03.2001 - 2005.09

Skills

    Business Modeling and Prototyping tools

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Accomplishments

    Established business single-handedly running it smoothly:

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed multiple suppliers in India being in the US.
  • MBA School

  • Planned, organized and implemented multiple school level activities.
  • MBA school's general secretary.

Certification

Business Analyst - 8 week online and instructor led training

Hobbies

Love to cook in my free time for my family

Enjoy nature walks & playing badminton

Work with family in home improvements and DIY projects in and around the house

Timeline

Business Analyst Fundamentals - Udemy

03-2023

Business Analyst - 8 week online and instructor led training

01-2023

Small Business Owner

Self-employed
01.2021 - Current

Area Manager

Godrej Hi-Care Ltd
07.2008 - 07.2009

MBA - Agricultural Business And Management

Rajendra Agricultural University
04.2006 - 2008.05

Bachelor of Science - Industrial Fish And Fisheries

Lalit Narayan Mithila University
03.2001 - 2005.09
Shivani SinghBusiness Analyst