Shivani Thakar

Delivered comprehensive QA coverage for SMS/MMS and cloud-based broadcasting platforms, ensuring zero-defect performance across large-scale telecom events.

Tested complex cloud-based software application for broadcasting and video/audio streaming during large telecom events, enabling thousands of participants to join simultaneously

Built a Playwright/TypeScript E2E automation framework using Page Object Model for a messaging platform's broadcast workflow, managed in Bitbucket with a PR-based workflow

Managed full sprint test lifecycle in Zephyr/JIRA — writing, executing, and peer reviewing test cases for new and updated product features; logged and tracked bugs and authored feature story tickets

Managed full sprint test lifecycle in Zephyr/JIRA, writing, executing, and peer reviewing test cases for new and updated product features while logging and tracking bugs and authoring feature story tickets

Executed complex SQL queries against large MySQL databases to validate test cases

Monitored webhook and streaming traffic to validate successful delivery of inbound and outbound SMS/MMS messages

Collaborated cross-functionally with developers, product managers, event specialists, and end users to define use cases and expand test coverage

Collaborated with project managers and developers to establish and uphold quality assurance thresholds using best-practice tools.

Identified and tracked defects with Jira and supported developers in resolving problems by completing additional tests.

Recommended changes and corrections to developers for optimal software performance and usability.

Recommended changes and corrections to developers, enhancing software performance and usability.

Executed iWay migration to Azure Cloud, ensuring seamless data transfer and minimal downtime.

• Developed and executed comprehensive test plans to ensure software quality and performance standards.
• Identified, documented, and tracked defects using JIRA to enhance system reliability and user experience.

Project - Daimler Trucks North America.

Collaborated with product managers, development team, and scrum master to inform delivery decisions, participated in sprint ceremonies, and facilitated testing for nightly deployments during releases.

Identified test cases for automation and developed automation test plans using Selenium WebDriver.

Validated changes for QA, staging, and production environments, reporting and tracking bugs using JIRA.

Planned regression test stories in every sprint. Test execution through Jenkins for continuous integration testing. Supported testing efforts for nightly deployments during releases .

Project : Mortgage Application , Approval Process & Online Payment

Responsibilities : Executed WebServices testing with Postman and SoapUI to validate functionality and integration.

Created test cases documents , logged defects with high level of detail , accuracy and information Repo steps using Bugzilla.

Developed detailed test case documents and logged defects in Bugzilla with comprehensive steps for replication.

MAAP Project was a web-based tool with various modules such as Signup, Sign-in, Pre-approval, Amortization schedule , Loan submission, Loan approval, Online payment MAAP is integrated with multiple third-party applications like Credit Bureaus, Payment gateway .