Shivanie Lall

• Making sure that consumers have access to the merchandise they are looking for by organizing product displays.
• Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
• Processed credit card and debit payments via systems, providing accurate charges and credits.
• Helped customers complete purchases, locate items, and join reward programs.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Go through merchandise department-by-department to adjust prices.
• Sort and display regular price and clearance merchandise appropriately ensuring all departments remain fully-stocked with the correct merchandise, and appear clean, organized and uncluttered.
• Support floor moves and maintain displays

Perform other tasks as assigned by manager from

time-to-time.

• Helped students explore concepts with engaging, learning-focused activities.
• Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
• Participated in parent teacher conference to discuss developments of students and increase support.
• Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
• Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
• Incorporated multiple types of teaching strategies into classroom.
• Registered student progress and attendance on database to enable tracking history and maintain accurate records.
• Serve lunches and/or snacks to students in accordance with school and district nutritional policies, and assist students with cleaning up after mealtime.
• Identify emotional problems and address them with the child’s parents or guardians during parent-teacher conferences.

• Answering incoming calls and emails, providing frontline customer support and assistance with product and service transactions
• Assisting customers with the placement of orders and exchanges
• Answered constant flow of customer calls with minimal wait times.
• Utilized customer service software to manage interactions and track customer satisfaction.
• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.