Motivated and dependable professional, with a strong sense of responsibility and follow-through. Learns new concepts with ease and applies them effectively to solve real-world problems. Driven by curiosity, a commitment to growth, and a passion for continuous improvement. Brings a strong sense of ownership and commitment to doing high-quality work in every situation.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Network Support Engineer
Simplecom
Charlotte, North Carolina
01.2025 - Current
Provided technical support for network hardware and software issues.
Installed, configured, and maintained various network devices, such as routers, switches, and firewalls.
Collaborated with IT teams to implement network upgrades and enhancements.
Responded to service requests and ensured timely resolution of issues.
Coordinated with vendors and suppliers regarding any necessary repairs or replacements related to networking equipment.
Evaluated local area network (LAN) and wide area network (WAN) performance data to verify availability and speed, identifying network problems.
Engineered and customized devices and equipment to meet specific customer requirements and use cases.
Network Engineer Intern
Simplecom
Charlotte, North Carolina
05.2024 - 12.2024
Assisted with configuring and maintaining routers, switches, and firewalls.
Collaborated with team members on network projects to enhance system reliability.
Evaluated vendor products for compatibility with current infrastructure.
Conducted research into networking products in order to make purchasing recommendations.
Performed tests on newly installed hardware and software to provide components that interface correctly with each other and network.
Education
Bachelor of Science - Computer Science
University of North Carolina At Charlotte
Charlotte, NC
12-2024
Skills
Cisco Certified Network Associate (CCNA)
Network Design & Implementation
SDN (Software Defined Networking) basics
Data Analysis & Interpretation
Project Planning & Coordination
Incident Response & Troubleshooting
Certification
CCNA
Ericsson Certified Network Professional
Digi Bootcamp Certified
CEL-FI Enterprise Sale and Maintenance Certification