Shiwani Dixit

Live in a strange and wonderful nexus of digital world connecting Interface to devices.

My role involved prioritizing the team's tasks, setting deadlines, and allocating resources to ensure that each task was completed by the right expert within the established time frame

• Balanced demands, priorities, resources, and deadlines to contribute to the team's goal achievement and delivery of high-quality products.
• To ensure that our products at loT are user-friendly, I worked closely with senior PM leadership, product, TMEs, and engineering teams to identify UX research needs
• Helped Identified gaps and solutions for future growth in user research, including partnerships, methodological diversity, and process streamlining.
• Owned overall design language and UX architecture for loT products and services, ensuring a strong grasp on contemporary design and industry trends.
• Set clear expectations and effectively collaborated with cross-functional teams for design, creative resourcing, and meeting deadline-driven commitments.
• Led cross-functional teams in creating a unified experience for products across multiple departments.

During my time at Cognizant, I worked on several projects aimed at enhancing the consumer experience

• My responsibilities as a Lead Interaction Designer involved conducting extensive interviews, shadowing, and leading multiple end-user participatory design workshops, Additionally, I designed prototypes and tested solutions using A/B testing methodologies, and assisted in presenting prototypes and ideation across multiple platforms
• Utilized Sketch, Axure, and InVision to create wireframes for both web and app platforms.
• Synchronize designs to match User Interface Standards and act as a liaison between the business and team to ensure we have a 3 in-a-Box process.
• Conducted multiple rounds of usability tests with prospect customers and current owners, including creating user profiles, task scenarios, and test screening for participants
• Enhanced team knowledge of UX principles through informative presentations and interactive training sessions.In projects, I use the closed sort method to identify new navigational structures if needed Provided project-specific interaction services for day-to-day work.
• Demonstrated strong communication skills by engaging with clients/consumers to understand their requirements and successfully implementing product designs.

As an experienced lead UX Associate, I was responsible for driving processes for the entire organization

• Effectively communicated UCD Methodology & Processes through a presentation to management and project teams
• I worked on designing mobile apps (iOS and Android) and a responsive web app project, while also helping implement a user-centered design methodology in the process
• As an SME, I collaborated with multiple clients to provide design solutions
• Collaborated with Reliance General Insurance to address challenges in their insurance booking system and streamline its functionality.
• Implemented website redesign utilizing SharePoint, resulting in improved user experience for online sales
• Another client was IAHP- The Institutes for the Achievement of Human Potential (Philadelphia), which was looking for help to create an application for challenged kids
• I worked at their location to gather requirements and designed two iPad apps, namely Picture Dictionary for Brain Injured Children and Reading Pathway Program for children up to the age group of 8 years
• Executime Inc, Was another client that needed an iPad application enterprise time and attendance application
• The client faced challenges in tracking time and shifts for each person as most of the employees worked on shifts on fields
• I provided a digital Time and Attendance system on Win & iPad platforms in an engaging way with interactive graphics
• The project involved evaluating the results of usability tests and integrating the findings into the corporate design style guides for the user interface
• Produced a range of design collateral encompassing concept models, heuristic reviews, sitemaps, process flows, sketches,wireframes ,prototypes ,and detailed specifications for mobile/tablet and social applications.

I worked on involved evaluating the results of usability tests and integrating the findings into the corporate design style guides for the user interface

• Created and delivered a diverse range of design materials, including concept models, heuristic reviews, sitemaps, process flows, sketches, wireframes, prototypes, and detailed specifications for mobile/tablet and social applications.
• The primary challenge was to develop new add-ons for HSBC's website to enhance the user experience.To achieve this, I collaborated with HSBC's user experience team, who were located in different locations, to streamline the online payment process and restructure the user interface
• Facilitated communication between business users and on-site team through wireframe designs.
• Led cross-functional teams of designers, developers, product owners, and other stakeholders in creating a unified experience across products.
• Created detailed reports outlining findings from user research activities or usability tests.

Engaged in mentoring project teams for software user interface design

• Contributed to the assessment of usability test outcomes, incorporating them into the development of corporate UI design style guides for prominent banking clients.
• Continually engaged with diverse clientele, including Nationwide Insurance and Intel.
• Analyzed competitor websites or apps through heuristic evaluations to identify effective UX design principles.
• Maintained an up-to-date knowledge of industry trends related to UX design processes and technologies.
• Created personas and user journeys to better inform design decisions.