Summary
Overview
Work History
Education
Skills
Timeline
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Shiwani Lata

Sacramento,CA

Summary

Dynamic and dedicated professional with extensive experience at Colour Hair Salon, excelling in customer service and money handling. Proven ability to enhance client satisfaction through personalized consultations and effective communication. Highly dependable team player committed to fostering relationships that drive repeat business and improve overall store performance.

Professional caregiver with strong background in special needs support. Skilled in providing compassionate and effective care, maintaining focus on safety and individualized attention. Known for strong teamwork, adaptability, and reliability in dynamic environments. Proficient in developing care plans, managing daily activities, and fostering positive and inclusive atmosphere.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level caregiving position. Ready to help team achieve company goals.

Child care professional prepared to provide attentive and compassionate care, fostering safe and stimulating environment. Known for collaborative approach, dependable support, and adaptability to changing needs. Skilled in child development, communication, and conflict resolution.

Professional caregiver with solid background in child development and safety. Skilled in creating nurturing environments, engaging activities, and effective behavior management. Strong team collaborator consistently achieving positive outcomes. Reliable and adaptable, meeting changing needs with ease.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2026
2026
years of professional experience

Work History

Cashier

Colour Hair Salon
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Beautician

Colour Hair Salon
01.2020 - Current
  • Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
  • Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Performed various beauty treatments for improved skin health, including facials, peels, and microdermabrasion.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
  • Performed pedicures and manicures for clients scheduled and do walk-in customers daily.
  • Improved client appearance with expert makeup application for special events or everyday wear.
  • Educated clients on products and techniques to design over personalized and thorough body care plans.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Styled hair, makeup and nails for customers for special events and occasions.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Trained new cosmetologists on makeup and skincare products and techniques.

Sales Associate

Shriji
2014 - 2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Built relationships with customers to encourage repeat business.

Education

Certificate in Caregiving- Age Care -

Servicepro International Tourism And Hospitality Institute
Fiji

Certificate In Child Care-Child Minding -

Servicepro International Tourism And Hospitality Institute
Fiji

High School Diploma -

DAV College
Fiji
2013

Doctor Ram Lakhan Primary School
Nadera,Fiji
2009

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Written and verbal communication
  • Professionalism and courtesy
  • Fast learning skill
  • Highly dependable
  • Caregiver-Age care
  • Child Care- Child Minding

Timeline

Beautician

Colour Hair Salon
01.2020 - Current

Cashier

Colour Hair Salon

Sales Associate

Shriji
2014 - 2020

Certificate in Caregiving- Age Care -

Servicepro International Tourism And Hospitality Institute

Certificate In Child Care-Child Minding -

Servicepro International Tourism And Hospitality Institute

High School Diploma -

DAV College

Doctor Ram Lakhan Primary School

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Shiwani Lata