Shiya Bowles
Manassas,VA
Summary
Efficient and professional with experience as an office Manager, Cashier, and Daycare Teacher. Skilled in managing tasks, customer service, and smooth operations in any dynamic environment. Proven with ability to multi task, handle transactions and create a positive work environment. Will always deliver excellent service and ensure optimal efficiency. Seeking to succeed with any new roll to contribute to growing a team.
Overview
5
5
years of professional experience
Work History
Office Manager
Peace Of Mind K9
2022.09 - 2024.12
- Maintained client records and sending communications when updated records are required
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Organized and conducted facility tours efficiently communicating the standards of care and service offered to potential clients.
- Managed the company's app coordinating improvements and user satisfaction.
- Managed employees optimizing a clean and efficient work environment
- Executed payroll for a team of 16 ensuring seamless and accurate financial transactions.
Daycare Teacher
Merit School
2022.01 - 2022.09
- Offered compassionate and responsible care for children, promoting a supportive and engaging learning environment
- Developed curriculum and interactive learning activities to foster intellectual growth.
- Engaged with parents to create a strong sense of community and support for the children
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Cashier
Harris Teeter
2020.03 - 2020.09
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked collaboratively with team members to achieve store goals
- Provided excellent customer service by greeting customers, and answering questions and concerns within the position
- Improved efficiency, organized checkout area for optimal workflow.
Education
High School Diploma -
Osbourn Park High School.
Manassas, VA2021-06
Skills
- Customer service
- Organizational skills
- Billing
- Payroll and budgeting
- Scheduling
- Employee training
- Time management skills
- Reliability and punctuality
- Communication skills
- Lesson planning
- Problem-solving
- Child safety
- Administrative support
Timeline
Office Manager
Peace Of Mind K9
2022.09 - 2024.12
Daycare Teacher
Merit School
2022.01 - 2022.09
Cashier
Harris Teeter
2020.03 - 2020.09
High School Diploma -
Osbourn Park High School.