Shla Washington
Lincoln,NE
Summary
Dynamic and results-oriented professional with extensive experience in warehouse operations and customer service, notably at Amazon. Excelled in maintaining safety standards and enhancing team efficiency, contributing to a safer and more productive work environment. Skilled in loading and unloading, alongside demonstrating exceptional work ethic and customer assistance. Proven track record of improving operational workflows.
Overview
9
9
years of professional experience
Work History
FC Associate
Amazon
06.2022 - 12.2024
- Followed procedures at all times for personal and team safety.
- Kept work areas neat, clean and free from debris.
- Maintained compliance with company safety policies and called violations to attention of management.
- Assisted in training new hires, leading to a more knowledgeable and efficient workforce.
Sales Associate
Krogers Grocery Store
01.2021 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Material Handler
FedEx
02.2016 - 01.2019
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Education
Certificate - CNA
Career Academy
05-2023
Skills
- Warehouse safety
- Packing efficiency
- Loading and unloading
- Order picking
- Heavy lifting
- Restocking shelves
- Item scanning
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
FC Associate
Amazon
06.2022 - 12.2024
Sales Associate
Krogers Grocery Store
01.2021 - 06.2022
Material Handler
FedEx
02.2016 - 01.2019
Certificate - CNA
Career Academy
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