Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shloima Neiman

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

14
14
years of professional experience

Work History

Project Estimator

VS Cooling
10.2023 - 06.2024
  • Provided HVAC job cost estimates prior to project commencement.
  • Ensured accurate unit pricing and verified specifications by contacting vendors
  • Drafted client proposals using relevant information
  • Demonstrated strong problem-solving skills to efficiently and effectively resolve issues.

Inventory Problem Solver

B&H Photography
07.2023 - 09.2023
  • Ensured accurate inventory records.
  • Verified and corrected discrepancies in financial records through meticulous spreadsheet reconciliation process
  • Implemented effective methods for locating missing merchandise
  • Provided support to packers by helping source and replace items.

Returns Team Lead

B&H Photography
01.2022 - 07.2023
  • Supervised a team of 10 individuals
  • Utilized strong problem-solving skills to enhance decision-making abilities
  • Proficient in overseeing return system operations.
  • Assisted with customer inquiries and issues

Returns Evaluator

B&H Photography
12.2020 - 01.2022
  • Worked with team members to facilitate efficient returns and provide outstanding customer service.
  • Assisted customers in resolving issues related to product returns via phone or email communication.
  • Inspected returned merchandise for damage prior to restocking shelves or disposing of it appropriately.
  • Maintained inventory of all returned items by recording data into a computerized system.

Customer Service Representative

B&H Photography
02.2018 - 12.2020
  • Provided accurate information and answered customer inquiries regarding products and services.
  • Developed and executed new approaches to enhance efficiency in the customer service workflow.
  • Utilized teamwork and communication skills to effectively resolve challenging problems by working closely with various departments.
  • Established and maintained positive customer connections through friendly engagement.

Display Merchandiser

B&H Photography
02.2013 - 02.2018
  • Implemented systematic organization of merchandise on store shelves, racks, and counters.
  • Negotiated with vendors to acquire space within the store for product displays
  • Managed inventory levels through timely restocking of shelves.
  • Developed and executed strategies for optimal product exposure.
  • Ensured smooth coordination between suppliers and customers for special orders or customized requests.
  • Provided recommendations for enhancing existing displays based on customer feedback.
  • Offered support to customers in locating desired products within the store.

Store Shelf Specialist

B&H Photography
08.2010 - 02.2013
  • Managed receipt of products from warehouse
  • Successfully secured and organized shelf space for products
  • Streamlined inventory management processes resulting in improved efficiency and productivity.
  • Developed customer satisfaction strategies.
  • Provided technical support, resolving complex customer issues.
  • Coordinated with cross-functional teams to optimize workflow processes.

Store Maintenance Clerk

B&H Photography
05.2010 - 07.2010
  • Contributed to the efficient store operations through assistance with shelf stocking, display organization, and product rotation.
  • Diligently checked the quality and condition of all received products
  • Maintained tidy and systematic arrangement of store shelves

Education

High School Diploma -

Yeshivath Viznitz
Monsey, NY

Skills

  • Estimate Preparation
  • Problem-solving abilities
  • Teamwork and Collaboration
  • Time Management
  • Customer Relations
  • Microsoft word
  • Excel

References

  • Manager at B&H Photography, Eli Goldstein-646-265-4261
  • Meilich Daskal, B&H Photography Store supervisor- 917- 992-0276
  • VS cooling, Volvi Steil- 347-309-2065

Timeline

Project Estimator

VS Cooling
10.2023 - 06.2024

Inventory Problem Solver

B&H Photography
07.2023 - 09.2023

Returns Team Lead

B&H Photography
01.2022 - 07.2023

Returns Evaluator

B&H Photography
12.2020 - 01.2022

Customer Service Representative

B&H Photography
02.2018 - 12.2020

Display Merchandiser

B&H Photography
02.2013 - 02.2018

Store Shelf Specialist

B&H Photography
08.2010 - 02.2013

Store Maintenance Clerk

B&H Photography
05.2010 - 07.2010

High School Diploma -

Yeshivath Viznitz

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Shloima Neiman