Shlonda Clark
Shreveport,LA
Summary
Self-motivated, dependable receiving experienced in efficient and accurate checking of vendor deliveries within company policy. Committed to satisfying customer needs to exceed expectations. Executed organization skills and effective communication in fast-paced environment Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
11
11
years of professional experience
Work History
Pricing Specialist/DSD Receiver
Brookshire's Grocery Company
06.2021 - Current
- Achieved increased customer satisfaction by implementing strategic pricing solutions for complex projects.
- Optimized revenue growth by analyzing market trends and conducting price benchmarking studies.
- Enhanced inventory accuracy by diligently monitoring incoming shipments and verifying product details.
- Reduced discrepancies in stock levels by conducting regular audits and updating records accordingly.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.1
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
Dual Rate Table Games Dealer
Horseshoe Casino
07.2013 - 11.2019
- Enhanced gaming experiences by efficiently dealing various table games and maintaining professional demeanor.
- Developed strong rapport with guests, fostering a welcoming environment and encouraging repeat visits.
- Assisted in training new dealers to ensure consistent quality of gameplay and customer service across an entire team.
- Managed multiple tables simultaneously, balancing guest engagement with accurate game execution.
- Collaborated with fellow dealers, supervisors, and pit managers to maintain seamless operations on the casino floor.
- Handled high-pressure situations calmly while resolving guest disputes or discrepancies at the table games area.
Education
No Degree - Respiratory Therapy
Bossier Parish Community College
Bossier City, LA05.2028
High School Diploma -
C E Byrd High School
Shreveport, LA08.1993
Skills
- Training and mentoring
- Pricing research
- Salesmanship
- Strong math skills
- Dispute Mediation
- First Aid Training
- Exceptional customer service
- Product Recommendations
- Cash Handling
- Customer Assistance
Timeline
Pricing Specialist/DSD Receiver
Brookshire's Grocery Company
06.2021 - Current
Dual Rate Table Games Dealer
Horseshoe Casino
07.2013 - 11.2019
No Degree - Respiratory Therapy
Bossier Parish Community College
High School Diploma -
C E Byrd High School
Similar Profiles
Dayla KeithDayla Keith
Courtesy Clerk at Brookshire's Grocery CompanyCourtesy Clerk at Brookshire's Grocery Company
Shelley BrandtShelley Brandt
Customer Experience Team Lead at Brookshire's Grocery CompanyCustomer Experience Team Lead at Brookshire's Grocery Company
Aidan ScarboroughAidan Scarborough
Cashier/Courtesy Clerk at Brookshire's Grocery CompanyCashier/Courtesy Clerk at Brookshire's Grocery Company
Jackson StegerJackson Steger
Clerk at Brookshire's Grocery CompanyClerk at Brookshire's Grocery Company
Harvey StroughterHarvey Stroughter
Team Lead at ABC Auto PartsTeam Lead at ABC Auto Parts