Dedicated Transportation Driver with a proven track record at Cooks & Reeves, enhancing patient satisfaction through exceptional customer service and safe driving techniques. Skilled in wheelchair handling and fostering community relations, I consistently improved route efficiency and reduced wait times, ensuring timely and compassionate medical transportation for clients.
Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
Streamlined communication with dispatchers, promptly addressing any changes or issues related to the transportation schedule.
Boosted company reputation through exceptional customer service skills and empathetic care towards patients and their families.
Improved patient satisfaction by providing timely and efficient medical transportation services.
Assisted in reducing wait times for patients, coordinating with healthcare facilities for prompt pick-up and drop-off schedules.
Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.