Shoaib Cheema
Arlington,TX
Summary
Distinguished, reliable, passionate, versatile and highly motivated professional, with over 10 years of Customer Relations/Satisfaction experience, over 8 years of Criminal Justice system experience and almost 7 years of Aerospace Distributor Sales experience. Proficient interpersonal skills, excellent verbal communication, organizational, multitasking, and general office skills. Implements a successful record of embracing new challenges along with a passion for the art of promotion. Savvy team member and resourceful team trainer.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Administrative Specialist II
City of Dallas
01.2024 - Current
- Provide Executive Support to Department Director, Assistant Directors, Administrators, and Managers, resulting in improved efficiency in daily operations.
- Continuous coordination of projects, correspondence, meetings, presentations, etc. for Executive Team.
- Facilitate, organize, compile, and process information with Microsoft Office Suite, Webex, POSSE and Project Dox.
- Managed the drafting of agendas for Executive and Leadership meetings.
- Communicate and collaborate with our procurement division for ordering equipment and supplies.
- Developed and maintained City Council calendar for upcoming hearings.
- Coordinate upcoming projects and board meetings with various stakeholders with accurate documentation.
- Compile and review Positive Customer Survey Feedback then simultaneously compose motivational words of encouragement for City employees.
- Participated as an interview panelist and facilitator.
- Recently trained in Irrigation Plan Review process.
Legal Assistant II
Law Office of the Public Defender
04.2019 - 08.2023
- Discovery Unit
- Continuous input of police reports, witness lists, motions, court orders, evidence, photos, videos/bodycams, etc
- From the State Attorney/prosecutor portal into the STAC system
- Prior to Discovery, was assigned to ERU (Early Representation Unit) and opened new or old arrests into STAC for provisionally appointed in-custody or out-of-custody clients
- Assign cases to attorneys in their appropriate divisions and submit attorney paperwork to the courts system
- Scan documents into STAC and distribute said documents to each division attorney secretary
- Input of medical, mental health and/or quarantine alerts per daily magistrate hearing report.
Court Specialist III
Broward County Clerk Of Courts
02.2014 - 03.2019
- Assigned to Felony division under numerous judges throughout my tenure
- Procure dockets for court while simultaneously updating information on case-by-case basis
- Validate court paperwork, discharge bonds and verify court notices through the Odyssey system
- Also, cross-trained in DTO (data terminal operations) functions and Case filing divisions
- DTO consists of input of orders, paperwork, warrants, notices, etc
- Into Odyssey and Case filing consists of opening and closing of felony arrests in which the State Attorney/prosecutor has determined to file or not file charges of defendants
- Change, add or remove charges and statutes based on State Attorney filing instructions.
Key Holder
Okey Dokey Grocery
02.2013 - 01.2014
- Coordinated excellent customer service and satisfaction
- Inspection and rotation of all grocery products while paying particular attention to expired supply in-turn removal of out-of-date items
- Maintained store’s physical appearance for customers whilst abiding to corporate standards.
Shipping & Photography
Palm Beach Accessories
08.2010 - 09.2011
- Overseeing of packing and shipping inventory using FedEx, UPS, DHL and/or USPS shipping programs
- Receiving then auditing newly acquired inventory into warehouse
- Photograph, edit (Adobe Photoshop), and add merchandise onto company website
- Also, created PO’s (purchase orders) and/or invoices and expedited them.
Delivery Driver
Martin’s Famous Rolls
01.2010 - 07.2010
- Drove companies van line and facilitated product delivery to 16 different retail locations in Broward County within specific time frames
- Collaborated with store receiving departments to account for items requested
- Stocking fresh product onto store shelves and removal of soon-to-be expired ones.
Sales & Purchasing Associate
D&D Enterprises LLC.
03.2008 - 01.2010
- Managed and coordinated incoming fax, email and phone call RFQs (request for quotes)
- Process and prioritize each military defense contract
- Create PO’s for merchandise for certain contracts and expedited with vendors to meet strict deadlines
- Checking, updating and organizing inventories in warehouse.
Administrative Assistant
Myles Aviation, Inc.
08.2005 - 03.2008
- Substantial computer work using MS Excel and ILS (Inventory Locater System)
- Handled incoming and outgoing PO’s, invoices, phone calls, emails and fax requests
- In charge of AOG (Aircraft on Ground) emergencies
- Shipping and receiving orders with FedEx, UPS, etc.
Administrative Assistant
Airspares Network, Inc.
11.2003 - 08.2005
- Completed RFQs using the AirData system for both commercial airlines and military defense
- Pulled parts from shelves for inspection on out-going orders
- Receiving then auditing inventory into warehouse
- Created PO’s and RMA’s (return material authorizations) for orders
- Computer input of newly acquired inventory.
Education
Associate of Arts - Graphic Design
The Art Institute of Fort Lauderdale
Fort Lauderdale, FLAssociate of Arts - Business Administration And Management
Broward College
Coconut Creek, FLHigh School Diploma -
Coral Springs High School
Coral Springs, FL2003
Skills
- Project Coordination
- Microsoft Office Suite
- Training & Development
- Confidentiality
- Efficient Production
- Multimedia Production
- Supply Management
- Quality Control
- Program Support
- Quick Study
- Database Management
- Strategic Planning
- Preventative Maintenance
- Customer Relations/Satisfaction
Certification
ASQ Certified Lean Six Sigma Green Belt
Awards
Employee of the Month, June 2013
Timeline
Administrative Specialist II
City of Dallas
01.2024 - Current
Legal Assistant II
Law Office of the Public Defender
04.2019 - 08.2023
Court Specialist III
Broward County Clerk Of Courts
02.2014 - 03.2019
Key Holder
Okey Dokey Grocery
02.2013 - 01.2014
Shipping & Photography
Palm Beach Accessories
08.2010 - 09.2011
Delivery Driver
Martin’s Famous Rolls
01.2010 - 07.2010
Sales & Purchasing Associate
D&D Enterprises LLC.
03.2008 - 01.2010
Administrative Assistant
Myles Aviation, Inc.
08.2005 - 03.2008
Administrative Assistant
Airspares Network, Inc.
11.2003 - 08.2005
Associate of Arts - Graphic Design
The Art Institute of Fort Lauderdale
Associate of Arts - Business Administration And Management
Broward College
High School Diploma -
Coral Springs High School
Similar Profiles
Nakisha BryantNakisha Bryant
Police Officer at City of DallasPolice Officer at City of Dallas
TIONA WYATTTIONA WYATT
Customer Service Agent at City of DallasCustomer Service Agent at City of Dallas
Jeremiah GerberJeremiah Gerber
Firefighter Paramedic at City of DallasFirefighter Paramedic at City of Dallas
Jerry WillaimsJerry Willaims
Manager of Operations at City of DallasManager of Operations at City of Dallas
Juliet NunezJuliet Nunez
Digital Shopper at WalmartDigital Shopper at Walmart