Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
Timeline
Generic

SHOBA P MARUDUR

Marietta,GA

Summary

I am a passionate and enthusiastic individual having 10 yrs of experience with the Big 4 Consulting Firm McKinsey. Having started as a visual aid specialist in communications team, I grew to the role of Team Manager with 8 direct reports. Managed a major geographical region with a team of 80, responsible for developing customer facing presentations, managing multiple internal projects, being in-charge of back- office coordination and collaborating with McKinsey engagement teams. Skilled in communication, time management and creative solutions, I am looking for the right opportunity to be productive and be part of a positive work environment.

Overview

28
28
years of professional experience

Work History

Freelancer

Various
01.2011 - 12.2024
  • Helped project managing a sports fan engagement firm as a freelancer
  • Helped in project management of an e-commerce website building and was instrumental in finishing the project in a cost-effective manner.
  • Helped in project coordination of building e-commerce website for a friend, helped a friend's recruiting company in sourcing, screening, compiling a shortlist of candidates for technical roles. Successfully identified and screened 15 candidates who later got placed.

Team Manager

McKinsey Global Services
03.2007 - 09.2010
  • Built strong working relationships with overseas managers and consultants to understand their requirements of projects
  • Maintained effective internal and client communication, holding regular meetings, creating management reports on progress updates
  • Created regular reports for progress review meetings
  • Disseminated knowledge and best practices within the department
  • Developed Performance Review templates and metrics and implemented across the team
  • Provided support for Line Managers (decision making, problem solving, follow-up, communication, improve process effectiveness and efficiency
  • Steered and managed internal projects towards analyzing and improving quality KPIs, improving customer satisfaction
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Championed process improvements within the department by identifying inefficiencies, proposing solutions, and leading change initiatives.
  • Achieved project deadlines consistently by closely monitoring progress and proactively addressing any potential roadblocks.
  • Spearheaded quality assurance initiatives, resulting in fewer errors and higher client satisfaction.
  • Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.

Team Lead

McKinsey Global Services
04.2004 - 02.2007
  • Coordinated entire work flow in team, managing multiple projects simultaneously at any given time.
  • Acted as primary contact for all queries from overseas
  • Troubleshooted potential problems arising in team, with consultants, or coordinators
  • Maintained and generated reports about team members performance
  • Supported and coached new team members
  • Brought changes in overall performance of team as measured by KPIs
  • Ensured consistent and effective compliance to established SLAs with clients
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Gathered, organized and input information into digital database.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Coached team members in techniques necessary to complete job tasks.

Visual Aid Specialist

McKinsey Global Services
03.2001 - 03.2004
  • Created business presentations/marketing materials in PowerPoint with high accuracy, in various client-specific templates, formats, and layouts according to client requirements
  • Managed deadline and accuracy effectively

Medical Transcriptionist

Vishwakarma Global Solutions
05.2000 - 02.2001
  • Accurate transcription of medical audio files into word documents within stipulated time frame
  • Familiar with medical terminologies

Dietitian/Patient Educator

Dr. Mohan's Diabetes Specialties Center
07.1997 - 04.2000
  • Patient case history, reviews, individualized diet counseling, recommendation of diagnostic tests, conducting awareness classes and campaigns
  • Was a sought-after counsellor for many patients, go-to person for the doctors
  • Planned nutritious meal options for individuals with various health needs and conditions.
  • Established and maintained positive relationships with clients, families, and interdisciplinary team members through effective communication and collaboration.
  • Completed detailed nutritional assessments of each patient based on health history, medical conditions, and energy requirements.
  • Developed and implemented health education programs to promote healthy lifestyles and prevent chronic diseases.

Education

IIBA-endorsed BA Certification - Business Analysis

Yes-M Systems
Atlanta
02.2022

Bachelors Coursework (25 Credits), GPA:3.9 - Didactic Program in Dietetics

Georgia State University
Atlanta
12.2012

Six Sigma Green Belt Certification -

EXample Consulting Group
India
06.2009

Bachelor of Science - Nutrition And Dietetics

Bharathidasan University
India
05.1997

Skills

  • Windows 10
  • G Suite
  • Microsoft Office Suite
  • Lotus Notes
  • MS-Access
  • Interpersonal skills
  • Prioritizing
  • Multitasking
  • Problem solving
  • Agile learning
  • Attention to detail
  • Collaboration
  • Team player

Accomplishments

  • Improved quality and accuracy of individual team members by introducing outside-the-box methods.
  • Selected for onsite support for a prestigious client in Germany.

Volunteer Experience

  • Volunteering as a Tamil Language Teacher in "Marietta Tamil School" under International Tamil Academy.
  • Volunteering in PTA at kids' elementary school, heading different committees every year.
  • Volunteered at a community garden as part of Nutrition Student Network of GSU.
  • Raised funds for Leukemia and Lymphoma society.
  • Part of Diabetes awareness exhibitions conducted by a Diabetes Hospital.
  • Worked in free medical camps conducted in several areas for low-income people.
  • Volunteered to help some elderly in the community to enroll in healthcare.gov.

Timeline

Freelancer

Various
01.2011 - 12.2024

Team Manager

McKinsey Global Services
03.2007 - 09.2010

Team Lead

McKinsey Global Services
04.2004 - 02.2007

Visual Aid Specialist

McKinsey Global Services
03.2001 - 03.2004

Medical Transcriptionist

Vishwakarma Global Solutions
05.2000 - 02.2001

Dietitian/Patient Educator

Dr. Mohan's Diabetes Specialties Center
07.1997 - 04.2000

IIBA-endorsed BA Certification - Business Analysis

Yes-M Systems

Bachelors Coursework (25 Credits), GPA:3.9 - Didactic Program in Dietetics

Georgia State University

Six Sigma Green Belt Certification -

EXample Consulting Group

Bachelor of Science - Nutrition And Dietetics

Bharathidasan University

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