Shobhana Narayan
Kent
Summary
Seasoned Health Unit Coordinator offering experience in coordinating patient care and administrative tasks for healthcare facilities. Possess strong skills in medical terminology, scheduling, and health records management. Demonstrated ability to contribute positively to patient outcomes by ensuring smooth operations within clinical environments. Efficiently managed daily unit operations and collaborated with multi-disciplinary teams in fast-paced settings.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work History
Health Unit Coordinator
Valley Medical center
Renton
03.2007 - Current
- Coordinated patient admissions and discharges for efficient hospital operations.
- Managed communication between medical staff and patients to ensure clarity.
- Scheduled appointments and procedures to optimize healthcare delivery.
- Monitored inventory of medical supplies to support unit needs.
- Facilitated staff meetings to discuss unit workflow and improvements.
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Processed paperwork related to hospital admissions, discharges, and transfers.
Lead Health Unit Coordinator
Swedish Medical Center
Seattle
04.2005 - Current
- Coordinated patient care activities among healthcare staff and departments.
- Managed scheduling for patient appointments and surgical procedures efficiently.
- Assisted in maintaining accurate electronic health records for compliance.
- Facilitated communication between patients, families, and medical personnel effectively.
- Trained new staff on operational procedures and best practices in the unit.
- Implemented workflow improvements to enhance departmental efficiency and service delivery.
- Monitored inventory levels of medical supplies and ordered replacements as needed.
- Developed orientation materials to support onboarding of new health unit coordinators.
- Ensured compliance with applicable laws, regulations and standards related to Health Unit Coordinators role.
- Assessed patient needs and communicated with other members of the healthcare team to coordinate appropriate services or treatments.
- Assisted in the coordination of patient flow through the unit, ensuring that all necessary paperwork was completed accurately and in a timely manner.
- Managed departmental inventory control system by ordering supplies as needed and verifying delivery against invoices received from vendors.
- Participated in quality improvement initiatives related to safety protocols or customer service standards set forth by management team.
- Facilitated communication between patients' families and caregivers and hospital staff regarding changes in condition or treatment plans.
Education
Arts
Tacoma Community College
Tacoma, WA 09.1987 - 07.1990
Skills
- Patient coordination
- Electronic health records
- Workflow improvement
- Staff training
- Inventory management
- Healthcare compliance
- Appointment scheduling
- Communication facilitation
- Quality improvement
- Problem solving
- Team collaboration
Timeline
Health Unit Coordinator
Valley Medical center
03.2007 - Current
Lead Health Unit Coordinator
Swedish Medical Center
04.2005 - Current
Arts
Tacoma Community College
09.1987 - 07.1990
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