Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Technical Competencies
Project Undertaken
Timeline
Generic
Shobhna Gupta

Shobhna Gupta

Summary

Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks. Proven skills in completing black, white and grey box tests. Background writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC.

Overview

2
2
years of professional experience

Work History

QA Tester

Zensar Technologies
08.2021 - 09.2023
  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
  • Documented testing procedures for developers and future testing use.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Built automated test scripts to handle repetitive software testing work.
  • Completed in-depth usability testing on Windows, Android and iOS mobile devices.
  • Excellent communication skills, both verbal and written.

Education

MBA -

Deen Dayal College of Management , India
Uttar Pradesh , India

Skills

  • Cypress
  • Selenium
  • C#
  • JavaScript
  • Continuous integration
  • Automated testing
  • Integration testing
  • Manual testing
  • Performance testing
  • Test case design
  • Regression testing
  • Agile methodologies
  • User acceptance testing
  • Functional testing
  • Mobile testing
  • Automated Testing Frameworks
  • Penetration Testing
  • Software Development Tools: JIRA, Confluence
  • Programming Languages: Java, C#
  • Web and Mobile Application QA
  • Python and C
  • Version Control Systems: Git
  • API Testing
  • Postman
  • net framework
  • Jenkins
  • AWS
  • UI Testing
  • Security testing
  • Critical thinking
  • Test management tools
  • Test planning
  • Problem-solving
  • Scrum framework
  • Bug reporting
  • Cross-browser testing
  • Defect tracking
  • Version control systems
  • Quality assurance processes
  • Software development life cycle
  • Load testing
  • Test Plans and Test Methodologies
  • Software Release and Versioning
  • Strong Problem Solver
  • Cross-Functional Team Collaboration
  • Automation Scripting
  • Amazon Web Services
  • White Box Testing
  • Documentation Skills
  • Teamwork and Positive Attitude
  • Customer Service
  • Root Cause Analysis

Additional Information

I am a Full Stack Tester

Languages

English
Full Professional

Technical Competencies

  • Operating Systems : Windows XP, windows 8, windows 10, Linux
  • Languages : SQL, Core Java,,HTML,Unix
  • Database : Oracle 10g,MySQL server
  • Web services : SOAP UI, Postman
  • Testing Tools : JIRA,HP ALM
  • Software Testing Skills : Automation Testing, Web Service Testing, Functional Testing and Database Testing, UI Testing

Project Undertaken

Project: 1

Project Name : Backoffice-Ecosystem-Remedy-Web

Domain : UI , API automation 

Environment  : Java, HPALM, SQL.

Testing Methodology : Manual testing, Functional Testing, Database Testing, Automation Testing 

Role  : Software Test Engineer, Functional Test Engineer.

Description:

 Deal sourcing and raising capital Assessment, vetting and due diligence Vetting of joint venture and partnerships Transaction negotiation and understand the political, economic, social, and legal impacts events will have on specific markets and develop appropriate responses and strategies.

Responsibilities

· Requirement Analysis: Understanding the requirements and communicating with BA team for better understanding of the requirements.

· Plan, analyse, design, develop, execute test cases, scripts and test suites

· Work with business users in various countries to create test cases for enhancements and fixes on applications

· Retest defects after fixes. Under moderate supervision execute tests to ensure that information systems and services meet group standards and end-user requirements

· Identify issues in requirements, design specifications and product documentation

· Document software product defects and track it to closure

· Reverse engineer requirements and develop models as needed to support test automation

· Write accurate defect reports, facilitate problem resolution, and verify fixes

· Follow the test process and continuously improve the quality of the test process

· Liaise with stakeholders to publish and announce status reports

· Assisting the Test Consultant in performing test estimation if required

· Ensure environment readiness and sanity check before start of UAT

· Plan, analyse, design, develop, execute and maintain user acceptance test cases, scripts and test suites

· Follow the test process and continuously improve the quality of the test process

· Conduct reviews / inspections of project and test deliverables and provide feedback

· Contribute to define & Document test procedures and policies.

· Identify the test cases for Automation.

· Designing POM Classes and Test Classes


Project 2:

Project Name :  PMOP

Domain  : CRM and Billing

Environment : Java, Oracle 9i, HPALM, SQL Developer, Cypress

Testing Methodology  :  Manual testing, Functional Testing, Database Testing, Automation Testing , Performance Testing 

Role  : Software Test Engineer

Description:

In today’s fast growing business scenario where time is money and the customer is king, Organizations feel the need to integrate their Sales and Customer Support teams with Back-office Operations and Finance departments. Different departments use different application types to manage customer information. Front-office employees use CRM applications that support customer facing activities such as sales, marketing and customer service whereas Back-office employees use ERP applications that support transactional, reporting and compliance activities.

While front-office applications have historically been developed around the idea of cross-organizational collaboration, NUTSHELL manages every aspect of your customer interactions, provides powerful insight into the performance of your business and your staff, and drives user productivity. NUTSHELL will revolutionize how you manage your business and your employees manage their day.


Benefits of PMOP Is Right for User

  • Full CRM feature-set – Sales, Marketing and Customer Service
  • Interactive Dashboard - Fully Customizable to How You Work
  • Rich Personalized User Experience
  • Fresh Look and Feel
  • Achieve sustainable competitive advantage over the long term


Responsibilities

· Requirement Analysis: Understanding the requirements and communicating with BA team for better understanding of the requirements.

· Plan, analyses, design, develop, execute test cases, scripts and test suites

· Work with business users in various countries to create test cases for enhancements and fixes on applications

· Retest defects after fixes. Under moderate supervision execute tests to ensure that information systems and services meet group standards and end-user requirements

· Plan, analyses, design, develop, execute and maintain user acceptance test cases, scripts and test suite.

· Identify issues in requirements, design specifications and product documentation

· Document software product defects and track it to closure

· Reverse engineer requirements and develop models as needed to support test automation

· Write accurate defect reports, facilitate problem resolution, and verify fixes

· Follow the test process and continuously improve the quality of the test process

· Liaise with stakeholders to publish and announce status reports

· Assisting the Test Consultant in performing test estimation if required

· Ensure environment readiness and sanity check before start of UAT

· Prepared mapping sheet of SRS and test case

· Everyday sent test report to Project lead.

· Participate in scrum meeting to discuss about project progress report every day.

· Log the defect using defect management tool such as JIRA.


Timeline

QA Tester

Zensar Technologies
08.2021 - 09.2023

MBA -

Deen Dayal College of Management , India
Shobhna Gupta