Shobhna Shrivastava
Talent Acquisition
San Diego,CA
Summary
Versatile Instructor recognized for engaging students and delivering powerful lectures to inspire and educate. Organized and focused professional willing to go extra mile to help students both inside and outside classroom. Dedicated Educator with extensive experience partnering with parents and ensuring success of students. Skilled at providing feedback on individual progress of students and discussing specific needs. Establishes and communicates clear objectives and evaluates progress. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Hardworking employee with customer service, multitasking and time management abilities.
Overview
2
2
years of professional experience
Work History
Level 2 Instructor
Level up Enrichment
11.2022 - Current
- Building curriculum
- Inbound and Outbound calls, resolve and address issues related to admissions
- Vendor management onsite
- Project-based STEM and Math classes
- Art, Chess, Dance
- Escape Room
- Video-creation, such as Lego Animation and YouTube
- Classroom management, management and coordination between different vendors on site
- Coordination and issue resolution on site and also coordination with other vendors
- Lead the class through engaging discussions, hands-on activities, and exciting projects while maintaining a safe and productive environment.
- Provide assistance to customers in navigating website, placing enrollment orders, and resolving complaints.
- Generate reports on customer feedback, trends, and other metrics for management review.
- Maintain a high level of professionalism while interacting with customers via phone or email.
- Collaboration with colleagues in order to resolve customer concerns quickly.
- Train new hires on services, best practices and protocols to reduce process gaps.
- Managing day-to-day operational activities related to vendors.
Human Resource
GAOTek Inc.
06.2022 - 12.2022
- Sourced and screened potential candidates for open positions.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Developed job descriptions and postings to attract qualified applicants.
- Conducted in-depth interviews with top candidates to assess skills and fit.
- Provided feedback to unsuccessful applicants on the status of their applications.
- Maintained Applicant Tracking System records of all applicants.
- Replying to applicant’s emails, screening replies, and scheduling interviews by senior HR staff
- Develop relationships with universities and colleges that have intern programs
- Managing candidate relationships while advising hiring managers through the assessment and selection process
- Conducted assessments of team performance and identified opportunities for improvement.
- Provided coaching, feedback, and support to teams to ensure successful outcomes.
- Drafted detailed reports on employee performance metrics.
- Conducted market surveys to analyze competitive compensation practices and recommended changes accordingly.
- Developed and implemented training programs for new staff members.
- Created and delivered presentations to trainees on various topics related to the company's products and services.
- Conducted needs assessments, identified gaps in knowledge, and developed strategies to address them.
- Monitored progress of trainees through surveys, questionnaires, and interviews.
- Supported onboarding of new employees by hosting orientation sessions.
- Prepared reports to track employee progress and recruitment needs for future training.
Education
Human Relations Certification -
Mesa College
MBA-Human Resource Management -
IBMR-IBS
Bachelors in Science -
Vikaram University
Skills
- Background investigations
- Full cycle Recruiting
- Recruitment strategies
- Appointment setting
- Business requirement understanding
- Candidate and client relations
- Knowledge of ATS (Icims, Workday, Bullhorn)
- New Hire paper work processing
- Product lifecycle management (PLM)
- Scheduling and Planning
- Effective interviewing techniques
- Headhunting and cold calling technique
- Tracking Progress of the project
- MS Office - including Word, Excel, PowerPoint and Outlook
- Job fairs planning
- Time Management
- Creativity
- Building Effective Relationship
- Project Libre
- Slack
- Customer Relationship Management
- Hub spot
- Workday, SAP HCM
- HR Metrics, Human Relations
Websites
Timeline
Level 2 Instructor
Level up Enrichment
11.2022 - Current
Human Resource
GAOTek Inc.
06.2022 - 12.2022
Human Relations Certification -
Mesa College
MBA-Human Resource Management -
IBMR-IBS
Bachelors in Science -
Vikaram University
Similar Profiles
Brittney EllisBrittney Ellis
Elementary Grade Level Chair at Student Enrichment Grade Level ChairElementary Grade Level Chair at Student Enrichment Grade Level Chair
John KennedyJohn Kennedy
SECURITY OFFICER at NEXT LEVEL SECURITY (LEVEL 2)SECURITY OFFICER at NEXT LEVEL SECURITY (LEVEL 2)
MICHAEL COSMEMICHAEL COSME
Behavioral Analyst Intern at Social Enrichment Center (SEC)Behavioral Analyst Intern at Social Enrichment Center (SEC)
JESSICA GILLETTEJESSICA GILLETTE
Assistant Branch Manager at Herc Rentals, Inc.Assistant Branch Manager at Herc Rentals, Inc.
Zachary LetcherZachary Letcher
ITS Help Desk - Training Lead at University Of San DiegoITS Help Desk - Training Lead at University Of San Diego