SHOFIA SHAREEZA KHAN
Elverta,CA
Summary
Dynamic and results-driven professional with seven years of experience in HR, governance, and business management. Skilled in leading cross-functional teams, implementing effective organizational strategies, and driving operational excellence. Entrepreneurial mindset with experience in business ownership and project leadership, including international initiatives such as COP 23. Passionate about leveraging business and management expertise to create innovative solutions, and foster sustainable growth.
Overview
6
6
years of professional experience
Work History
Governance Officer
Fiji National University
, Fiji
12.2022 - 05.2023
- Managed Secretariat operations for 10+ executive-level committee meetings, ensuring timely agenda distribution and producing minutes with 98% accuracy.
- Strengthened governance processes by streamlining policy repository updates, cutting upload delays by 40%, and digitizing 1,000+ records to improve retrieval efficiency by 60%.
- Coordinated logistics for graduations, tours, Council, and SLT meetings, enhancing event efficiency by 30% and minimizing scheduling conflicts.
- Improved cross-department communication by 35% through structured follow-ups, reporting, and consistent stakeholder engagement.
HR Talent Acquisition
Fiji National University
, Fiji
08.2022 - 12.2022
- Managed high-volume recruitment operations, supporting 50+ cases daily and ensuring 95% on-time processing for contracts and documentation.
- Improved hiring efficiency by restructuring contract templates, automating onboarding checklists, and enhancing new-hire setup, reducing delays by 30%.
- Increased applicant flow by 40% through coordinated weekly job postings and strengthened communication with HR, Deans, and Directors, cutting approval bottlenecks by 20%.
- Digitized and organized 800+ employee file backlogs, significantly improving record accuracy and streamlining HR data management.
Human Resources Administrator
Fiji National University
, Fiji
08.2020 - 08.2022
- Coordinated the Director’s calendar and HR meetings with 100% scheduling accuracy while managing attendance processing for 1,000+ employees, improving reporting precision by 35%.
- Streamlined HR operations by reducing procurement processing time by 30% and maintaining a flawless petty cash record with 0% discrepancies over two years.
- Oversaw HR Helpdesk operations and resolved 90% of employee queries within SLA, improving satisfaction levels.
- Reorganized the filing and registry system, cutting document retrieval time by 50% and improving audit readiness.
- Improved operational efficiency by managing large-scale issuance of ID cards, uniforms, IT, and PPE for 2,000+ staff.
Sales Assistant
Samabula Drug Store
, Fiji
02.2020 - 07.2020
- Handled high-volume POS transactions with near-perfect accuracy while delivering timely and organized customer support.
- Boosted sales performance by driving a 20% increase in promotional product purchases through strategic placement and customer interaction.
- Supported team readiness by onboarding and training new staff, reducing operational errors and improving workflow consistency.
Assistant Fleet Manager
Holiday Car Rentals
, Fiji
04.2019 - 02.2020
- Oversaw operations for a 70+ vehicle fleet, improving efficiency by reducing maintenance downtime and accelerating insurance claim process by 35%.
- Enhanced customer experience through streamlined handover procedures, contributing to higher satisfaction and smoother service delivery.
- Supported revenue functions by strengthening payment compliance and assisting sales and marketing efforts, helping drive a 15% increase in rental bookings.
Administrative & Accounts Officer
Reliable Computers & Security Systems
, Fiji
12.2016 - 04.2019
- Managed payroll and financial records for 40+ employees with long-term accuracy, while improving reporting efficiency through timely weekly financial and time-sheet updates.
- Strengthened revenue processes by reducing outstanding client payments through consistent follow-ups and optimized invoicing practices.
- Streamlined purchasing, travel, and operational logistics, lowering expenses and enhancing front-desk service quality, resulting in higher customer satisfaction.
Education
Master of Business Administration - Entrepreneurship & Global Business
California State University
Sacramento01-2027
Postgraduate Diploma - Management & Public Administration
The University of The South Pacific
Fiji01-2021
Bachelor of Commerce - HR & Employment Relations; Management & Public Administration
The University of the South Pacific
Fiji01.2019
Skills
- Technical skills: Microsoft Office Suite, SharePoint and OneDrive, HRIS system (eg, Banner HR), POS system
- Leadership and professional skills: training and mentoring, strategic planning, team player, onboarding and training, resourcefulness, stakeholder management, confidentiality and ownership of tasks
- Core competencies: governance and secretariat support, results/customer orientation, time management and multitasking, problem-solving and critical thinking, employee relations and HR administration support
Volunteer Experience
- Environmental Initiatives- Actively engaged in community and seawall cleanups, tree-planting projects, and climate awareness campaigns both within the workplace and the wider community.
- Donation Coordination- Organized and facilitated donations for individuals with visual impairments and disabilities, supporting the development of facilities in high schools.
- Elderly & Children Support Volunteering- Prepared and delivered homemade meals to elderly care homes and religious community schools, providing care and companionship to those without family support.
- Student Mentorship- Provided guidance and educational support to tertiary students during and after the COVID-19 lockdown, fostering mentorship and academic development.
Timeline
Governance Officer
Fiji National University
12.2022 - 05.2023
HR Talent Acquisition
Fiji National University
08.2022 - 12.2022
Human Resources Administrator
Fiji National University
08.2020 - 08.2022
Sales Assistant
Samabula Drug Store
02.2020 - 07.2020
Assistant Fleet Manager
Holiday Car Rentals
04.2019 - 02.2020
Administrative & Accounts Officer
Reliable Computers & Security Systems
12.2016 - 04.2019
Master of Business Administration - Entrepreneurship & Global Business
California State University
Postgraduate Diploma - Management & Public Administration
The University of The South Pacific
Bachelor of Commerce - HR & Employment Relations; Management & Public Administration
The University of the South Pacific