Shogo Maeno
Winter Garden,FL
Summary
Experienced in working for a service industry after graduating from a university and chosen as a leader from new graduates. Have been working as a freelance of English to Japanese translator since the postponement of the program. Attending some public talk events about Japanese movies and music.
As a cultural representative of Japan, gave appropriate work and unforgettable memories.
Now seeking an opportunity to contribute knowledge and enhance skills for further growth.
Overview
9
9
years of professional experience
Work History
Restaurant Server, Guest Service, Bar Tender
Mitsukoshi USA
10.2022 - Current
- Served food and beverages promptly with focused attention to customer needs, shared stories about Japanese culture and history as a cultural representative.
- Starting member of restaurant since reopened.
- Contributed to get The best restaurant at guest satisfaction in Epcot on Disney's survey
- Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Translator
Freelance-writers
08.2020 - 10.2022
- Translated documents from English to Japanese.
- Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
- Listened to recordings and translated confidential information.
Human Resources Assistant
REJOICE COMPANY
11.2020 - 06.2021
- Conducted company briefings
- Updated Company policies periodically
- Managed recruitment and trained new employee
- Filed paperwork, sorted, and delivered mail, and maintained office organization.
- Conducted new hire orientation to verify completion of the appropriate paperwork, recording information on the human resources database.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
Operations Manager, Courier
ASKUL LOGIST Co., Ltd
04.2018 - 06.2020
- Delivered items; such as copy paper, household items, and stationery to business or residents in a safe and polite way
- Communicated in a friendly and professional manner with customers
- Developed systems and procedures to improve operational quality and team efficiency.
SPEAKER OF OLD JAPANESE MOVIES AND MUSIC
Freelance
01.2015 - 01.2018
- Gave a talk on public talk events about Japanese old movies and music to people who came to the event
- Had a web magazine column about Japanese movies and music
- Hosted talk shows relevant to target
Education
Bachelor of Arts - Economics
Seikei University
Musashino-shi, Tokyo03.2018
Skills
- Heavy lifting
- Public speaking
- Strong leadership skills
- Translation
- Driving
- Check Payment Processing
- Safe Food Handling
- Cash Register Operations
- Time Management
- Guest Teaching
Languages
English
Professional Working
Japanese
Native or Bilingual
Timeline
Restaurant Server, Guest Service, Bar Tender
Mitsukoshi USA
10.2022 - Current
Human Resources Assistant
REJOICE COMPANY
11.2020 - 06.2021
Translator
Freelance-writers
08.2020 - 10.2022
Operations Manager, Courier
ASKUL LOGIST Co., Ltd
04.2018 - 06.2020
SPEAKER OF OLD JAPANESE MOVIES AND MUSIC
Freelance
01.2015 - 01.2018
Bachelor of Arts - Economics
Seikei University
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