Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shogofa Ahmadi

Kent,WA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience

Work History

Barista

HMSHost
12.2022 - 04.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained a clean and organized workspace for optimal productivity and safety.

Server, HOST, Busser

Kent Super Buffet, Shibu Ramen
04.2021 - 12.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported needs of 4- person wait staff who attended to specific needs of countless customers daily for [Ramen and Buffet ] restaurant with social relevancy and intentionality.

Store Marketing Assistant

Kent Meridian High School
09.2019 - 06.2022
  • Increased store sales by implementing effective marketing strategies and promotional campaigns.
  • Developed eye-catching in-store displays, resulting in improved product visibility and customer engagement.
  • Analyzed sales data to determine the success of marketing initiatives, adjusting tactics as needed for optimal results.
  • Managed social media accounts to engage customers, promote new products, and share company news.

Education

Associate of Arts - Business Management

Green River Community College
Auburn, WA
07.2025

Skills

  • Safe Food Handling
  • Table Setting
  • Customer service
  • Teamwork and Leadership
  • Field Communication
  • Multitasking Abilities
  • Up-selling
  • Quality Assurance
  • Sales expertise

Languages

Persian
Native or Bilingual
Dari
Native or Bilingual

Timeline

Barista

HMSHost
12.2022 - 04.2023

Server, HOST, Busser

Kent Super Buffet, Shibu Ramen
04.2021 - 12.2022

Store Marketing Assistant

Kent Meridian High School
09.2019 - 06.2022

Associate of Arts - Business Management

Green River Community College

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Shogofa Ahmadi