Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Shohei Lambert

Fresno

Summary

Dynamic and dedicated professional with a strong background in customer service at Loves Truck Stop and McDonald's. Proven ability to enhance customer satisfaction through effective communication and integrity in cash handling. Skilled in multitasking and maintaining cleanliness, ensuring a safe and welcoming environment for all patrons.

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Crew Worker

Loves Truck Stop
06.2012 - 03.2025
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Calculated totals, processed payments, and issued receipts.
  • Enhanced workplace safety with regular equipment maintenance and adherence to safety guidelines.
  • Worked front counter, drive-thru and other areas.
  • Assisted other team members to achieve goals.
  • Became familiar with products to answer questions and make suggestions.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Accurately operated cash register to process customer payments.

Crew Member

Mc Donalds
01.2010 - 05.2011
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Worked cashier and handled money in an honest manner.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Worked Drive Thru and maintained positive interactions with customers.
  • Cooked food and packaged them.

Education

No Degree - Computer Science

West Hills College Coalinga
Coalinga, CA
06-2010

High School Diploma -

Avenal Highschool
Avenal, CA
06-2009

Skills

  • Customer service
  • Multitasking and organization
  • Cleaning and sanitizing
  • Time management
  • Taking orders
  • Integrity and honesty
  • Cash handling
  • Cooking
  • Basic math
  • Stock management
  • Salesmanship
  • Listening skills

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Typing certificate (60 WPM)

Languages

English
Professional Working

Timeline

Crew Worker

Loves Truck Stop
06.2012 - 03.2025

Crew Member

Mc Donalds
01.2010 - 05.2011

No Degree - Computer Science

West Hills College Coalinga

High School Diploma -

Avenal Highschool

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Shohei Lambert