Shohoni Mahabub
ARLINGTON,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
IT Support Professional
Washing Glass & Window Repair
Falls Church, VIRGINIA
02.2024 - Current
- Configured workstations, networks, servers and printers for end users
- Created user accounts and configured settings in Active Directory
- Installed software applications as requested by customers
- Provided technical support to clients via phone, email, and remote access
- Diagnosed system malfunctions and provided troubleshooting assistance
- Resolved network connectivity issues with routers and switches
- Monitored system performance to ensure optimal operations
- Developed procedures for installation, configuration and testing of IT products
- Conducted research into software solutions to meet customer needs
- Responded promptly to service requests from staff members.
Executive Assistant to the Chief Executive Officer
Unilever Bangladesh Ltd
Dhaka, Bangladesh
08.2021 - 01.2022
- Organized meetings and conference calls for the CEO and ensured all necessary materials were prepared in advance
- Coordinated executive communications, including taking calls, responding to emails and interfacing with clients
- Maintained a calendar of appointments for the CEO, ensuring that all commitments were met on time
- Developed presentations for board meetings and other key stakeholders
- Researched industry trends and developments to provide informed recommendations to the CEO
- Managed special projects as assigned by the CEO in a timely manner
- Drafted official correspondence on behalf of the CEO in accordance with company policies
- Acted as an intermediary between the CEO and other departments or outside organizations when needed
- Supported business development initiatives by researching potential partners or customers
- Organized events hosted by the CEO, including planning logistics and coordinating catering services
- Prepared financial analysis reports on various topics requested by the CEO.
Executive Assistant
Standard Chartered Bank - Head Office
Dhaka, Bangladesh
02.2019 - 07.2021
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team
- Maintained confidential records and files related to executive operations
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Executive Assistant
PWC Consulting
Dhaka, Bangladesh
01.2017 - 01.2019
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities
- Performed data entry tasks into various software programs including MS Excel spreadsheets
- Assisted in organizing conferences, seminars and other events as directed by the executives.
Executive Administrative Assistant
L'Oréal Bangladesh
Dhaka, Bangladesh
11.2016 - 01.2017
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested
- Reviewed and processed expense reports and invoices for accuracy and completeness
- Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
Executive Assistant to the Director
BRAC (NGO)
Dhaka, Bangladesh
10.2014 - 11.2016
- Coordinated travel arrangements for the Director, including flights, accommodation, car rental and visas
- Organized and attended conferences, workshops and other events on behalf of the Director
- Managed Director's calendar and scheduled meetings, ensuring efficient use of time
- Monitored emails sent to the Director's inbox, responding to queries or forwarding them accordingly
- Analyzed data from various sources and prepared summaries for review by the Director.
Education
Master of Science Information Technology -
Washington University of Science & Technology
12.2023
MBA Human Resources Management -
East West University
04.2017
BBA Accounting And Business Management -
Heriot Watt University
04.2014
Skills
- Database Management
- Administrative Support
- Business Writing
- Presentation Development
- Risk Management
- Travel Administration
- Competitive Analysis
- Quality Assurance
- Business Planning
- Project Management
- Conflict Management
- Business Correspondence
- Performance Testing
- Systems Analysis
- Interpersonal Communication
- Business process improvement
Affiliations
- Membership of "International Institute of Business Analyst (IIBA)"- Business Analyst Professional.
- Membership of "International Association of Professions" Career College (IAP)- Business Analyst Professiona.
Certification
- Certified Business Analysis Professional (CBAP), Ongoing, International Institute of Business Analyst (IIBA)
- Professional BA Member, International Institute of Business Analyst (IIBA)
- Business Analyst Professional Training, PeopleNTech Institute of Information Technology (PIIT)
Accomplishments
- CEO's Award, H1, 2021 for "Going Extra Miles - GEM " from Risk Team.
- PwC Above And Beyond" on December 2018 for Outstanding Support toward International Delegation.
- PwC Experience Award" on June 2027 for Recognizing PwC Experience Behaviors.
- BRAC Certificate of Excellence Award" on December 2015 for Recognition of the Successful Completion of the Project "Relocation"
Languages
English, Full Professional
References
References available upon request.
Timeline
IT Support Professional
Washing Glass & Window Repair
02.2024 - Current
Executive Assistant to the Chief Executive Officer
Unilever Bangladesh Ltd
08.2021 - 01.2022
Executive Assistant
Standard Chartered Bank - Head Office
02.2019 - 07.2021
Executive Assistant
PWC Consulting
01.2017 - 01.2019
Executive Administrative Assistant
L'Oréal Bangladesh
11.2016 - 01.2017
Executive Assistant to the Director
BRAC (NGO)
10.2014 - 11.2016
Master of Science Information Technology -
Washington University of Science & Technology
MBA Human Resources Management -
East West University
BBA Accounting And Business Management -
Heriot Watt University
- Certified Business Analysis Professional (CBAP), Ongoing, International Institute of Business Analyst (IIBA)
- Professional BA Member, International Institute of Business Analyst (IIBA)
- Business Analyst Professional Training, PeopleNTech Institute of Information Technology (PIIT)
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